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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,362 Reviews

1,362 Reviews of Smithtown Volkswagen - Service Center

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December 30, 2024

The staff was attentive and courtesy Very pleasant My car was fixed in a shorter period of time then expected More

by annette8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Noah was kind, informative, efficient and professional! My first time at this location and it was a pleasure. Everything I needed was some and my expectations were exceeded! More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Always happy bringing my car to this dealership for the past 9 years. Thank you for a courteous and professional service. More

by VICTOR.SCHAEPERKOETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Justin is my Technician and he is the best - can’t explain how much he helped me and how professional he is. Best experience I have ever had with a dealership or any mechanic in my life. He went out o More

by CHRISTIAN Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 27, 2024

During the work, I received updates on the status of my atlas. We are always happy bringing our car into your dealership More

by GRJACKS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Excellent service department. Really easy to make an appointment and they finished the work when they said they would. More

by scall.ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
December 21, 2024

Quick and easy to work with my car was done quickly and was kept in the loop with the progress More

by IM,A,DAWG,SON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Giving a 4-star and not 5-star rating because I had to bring my car back after there was an issue with a repair that they did with a part that was on recall. Vincent was great though and made sure I was t More

by SCOTT.LAUREN.SUKUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
December 20, 2024

Very impressed with Vincent in your Service department. Not Impressed with credit card fees! Should be waived for repairs over $500 More

by STEVE@ALLSTAFFAGENCY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VINCENT
December 20, 2024

Working with Noah is always a seamless experience. Smithtown VW took the time to work out and explain the problem with my car More

by DSEYMOUR29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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