Smithtown Volkswagen - Service Center

I bought my 2018 Passat SEL from Smithtown Volkswagen. I am always able to schedule my service visits easily, and I also receive texts and email confirmations, as well as reminders. My service advisor I am always able to schedule my service visits easily, and I also receive texts and email confirmations, as well as reminders. My service advisor was Noah, he is knowledgeable and understands Volkswagen systems as he concisely writes up my concerns for the mechanics. Afterwards he explains everything to me in a way that is easy to understand. I trust my vehicle and my safety to Smithtown Volkswagen. More

Great service and very quick- The process of the service was clearly communicated with me, as well as what to look for in the future. was clearly communicated with me, as well as what to look for in the future. More

Noah, was very friendly and attentive. Made me feel like I was a priority and gave excellent customer service. Made me feel like I was a priority and gave excellent customer service. More

Jasmine to the rescue, once again! 10/10 stellar service! Highly recommend. I purchased here and will always think twice before having my vehicle serviced anywhere else! 10/10 stellar service! Highly recommend. I purchased here and will always think twice before having my vehicle serviced anywhere else! More

New ownership and we are very impressed with them! Basically little wait and they address the problem and head mechanic speaks with us. Basically little wait and they address the problem and head mechanic speaks with us. More

Smithtown VW started charging a fee on top of Debit card or credit card. The previous owner didn't charge a fee. The fee is un-reasonable. or credit card. The previous owner didn't charge a fee. The fee is un-reasonable. More

They gave me the car without solving the problem in my car, I have to fill in antifreeze every day, I will never buy a car from Smithtown Volkswagen again, they also said that you have to pay $692 from me car, I have to fill in antifreeze every day, I will never buy a car from Smithtown Volkswagen again, they also said that you have to pay $692 from me, when I got there, they charged me more money because I did not pay cash even though I paid with my debit card, their car service is very bad.😡 More

Excellent customer service and minimal wait time. I only wish there was more parking space available when dropping off my car. Noah is always very pleasant, nice, and helpful. I only wish there was more parking space available when dropping off my car. Noah is always very pleasant, nice, and helpful. More

Informative, updating, listens to concerns, professional, courteous.friendly, gives the options before&after diagnosis. Has mechanic explain problem as well. courteous.friendly, gives the options before&after diagnosis. Has mechanic explain problem as well. More

Jasmine is always there to help in a pinch professional and always a pleasure to deal with and always a pleasure to deal with More