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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,265 Reviews

1,265 Reviews of Smithtown Volkswagen - Service Center

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June 07, 2023

Courteous customer service. Easy to get appointments for car service. Waiting time for service could have been shorter More

by JOE2187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Brown
June 07, 2023

Noah made my experience amazing and simple and felt wanted while getting my 20k service done. I would highly recommend working with him and the rest of the staff. More

by matthew.pores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Nick Weiner and the service team were very helpful and it was a great experience. I appreciate the very fast service. My car was ready within an hour as Nick said. More

by JGBIANCULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lopez
May 31, 2023

Service was great, Noah provided excellent communication throughout the visit, no surprises, no delays, smooth, timeframe for completion of work as expected. More

by LBENZSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
May 28, 2023

This is the dealership where I purchased my car. I trust the work done here- Very fast service, kind and helpful people, thank you! More

by Lissypooh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Stephanie was very helpful and explained everything. She kept me updated on the status of my car throughout my visit. More

by FRESHSQUEEZE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lopez
May 24, 2023

Noah was an absolute pleasure to deal with. He was honest, upfront and followed through on a terrible mold situation our car had. Night and day compared to dealing with Huntington VW and Melv More

by JJNPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Noah was helpful recommended services required and even arranged a shuttle service to pick me up. More

by VXAVIERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Noah was very helpful and explained everything and gave me the prices before I agreed to it. He also checked me out with my credit card - thought the girl at the end would do it but she seemed to be havin More

by Susan P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

Overall things went positive. No complaints about Mr Reed whom was polite and helpful. Unfortunately I had to bring my car in 3 times to get a problem corrected. More

by ed15h
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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