Smithtown Volkswagen - Service Center

They were extremely kind and helpful. I was able to get a next day appointment and I was in and out very quickly. I was able to get a next day appointment and I was in and out very quickly. More

Simply the best experience from beginning to end and everything in between! I would highly recomend this experience to anyone!! everything in between! I would highly recomend this experience to anyone!! More

I can’t explain how amazing Stephanie is. I explained that my husband was sick and she went out of her way to accommodate me. I really appreciate her help in my time of need. I explained that my husband was sick and she went out of her way to accommodate me. I really appreciate her help in my time of need. More

Lopez did a very good job through our the entire process from check in to check out. from check in to check out. More

I was happily surprised when I was able to come for a same day service. From the moment I walked through the door there was a hello from staff in the service department, Stephanie happily greeted me and same day service. From the moment I walked through the door there was a hello from staff in the service department, Stephanie happily greeted me and was thorough from start to finish and explained everything after completing the vehicles service appointment. More

Excellent customer service Brought my Jetta in with a nail in the tire, and on the way to the dealer, the Check Engine Light came on They took care of both issues without an appointment nail in the tire, and on the way to the dealer, the Check Engine Light came on They took care of both issues without an appointment More

Nick provided outstanding support and suggested an optional service to rotate the tire on my car. The wait time was minimal, and the waiting room was comfortable. optional service to rotate the tire on my car. The wait time was minimal, and the waiting room was comfortable. More

Everyone was very nice . They took my car as a walk in because I was getting a flat . It was fixed while I waited . They took my car as a walk in because I was getting a flat . It was fixed while I waited . More

Smithtown VW was excellent. It was my first time using this dealership since I usually go to Huntington, but had to have my car towed there. They did an excellent job and were v It was my first time using this dealership since I usually go to Huntington, but had to have my car towed there. They did an excellent job and were very attentive. They were able to use my warranty, which was excellent, and my car is driving great! Noah explained everything to me before they did any work, and I knew exactly how much I would be paying before any work was started. Overall five-star experience. More

The staff are professional, kind and communicative. It’s a pleasure to be greeted by them It’s a pleasure to be greeted by them More