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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,265 Reviews
Call Service Center (631) 724-6600

1,265 Reviews of Smithtown Volkswagen - Service Center

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July 17, 2023

Thank you. We we’re very happy this time with the service. Thank you very much More

by MZKZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 16, 2023

They were very friendly and accommodating! My overall experience was great, they gave me an in-depth explanation of what happened to my car and how they fixed it! More

by ABBYLINK12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lopez
Report | Print
July 16, 2023

Noah listened to all my concerns and confirmed what needed to be done in order to make sure all my needs we met. More

by VAFLORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 16, 2023

The services provided were as promised. VW representatives were professional and courteous. Thank you as always. More

by JLGVW1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lopez
Report | Print
July 15, 2023

Stephanie provided stellar services! Very thorough explanation of my car's issue; with a warm demeanor that meant the world to me. Thank you. More

by Jfry820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lopez
Report | Print
Jul 15, 2023 -

Smithtown Volkswagen responded

Thank you so much for your honest review and thank you for being part of our VW of Smithtown family.

July 13, 2023

Noah was a great service advisor! ! He kept me advised of what was going on and made the process seamless. More

by ai322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinay Krishna
Report | Print
Jul 14, 2023 -

Smithtown Volkswagen responded

Thank you so much for your honest review!

July 12, 2023

My recent experience was great overall. Stephanie and the team made sure whatever was needed for my car was taken care of in a short amount of time. More

by rozko81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Brown , Stephanie Lopez
Report | Print
Jul 14, 2023 -

Smithtown Volkswagen responded

Thank you fir being a part of our VW of Smithtown family.

July 09, 2023

Stephanie was amazing! She did a great job of explaining what would happen, how much it would cost and when my car would be ready. More

by LOUNAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lopez
Report | Print
Jul 14, 2023 -

Smithtown Volkswagen responded

Thank you.

Jul 14, 2023 -

Smithtown Volkswagen responded

Thank you for your honest review.

July 07, 2023

Excellent service they fixed my car the next day Stephanie and Dalton gave us great service at Smithtown Volkswagen!!!! More

by andrea.melore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton, Stephanie Lopez
Report | Print
Jul 14, 2023 -

Smithtown Volkswagen responded

Thank you for your honest review.

July 05, 2023

The service consultant was helpful and service was satisfactory. I will recommend my friend to go here. More

by rao.pranesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Brown , Stephanie Lopez
Report | Print
Jul 14, 2023 -

Smithtown Volkswagen responded

Thank you for your honest review.

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