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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,265 Reviews

1,265 Reviews of Smithtown Volkswagen - Service Center

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August 10, 2023

They always find time to fit me in their schedule. Very efficient and courteous employees.I highly recommend this dealership. More

by pattygunz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

Worked hard to help me get my vehicle operating and fought my warranty company to make sure they covered everything that’s needed to be covered More

by Kairs43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lopez
August 06, 2023

Called for object on tire. Purchased wheel and tire insurance. They handled it fine, especially since there was an unexpected machinery breakdown. Smithtown VW got my tire fixe More

by debo7937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Thank you for fixing my Jetta car. Thank you. Thank you. Thank you. Thank you. More

by CASS707
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Everyone was very helpful and informative! I will use this dealership going forward for future services. More

by CHRISTINACARUSO0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lopez
August 04, 2023

Smithtown Volkswagen took care of my issue expeditiously. They exceeded my expectations as they always do More

by lchat26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Nick, our service advisor, made the best of a difficult situation. Our parts were late in arriving and the repair took longer than expected but he kept us apprised of the situation until the job was comple More

by SEGOTA120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

He was great and put me at ease regarding the repairs he was also very communicative More

by PZ12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Easy to work with and helpful kept me in the loop while service was being done! More

by Aliciaboyle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lopez
July 31, 2023

Convenient key drop service provided. Very efficient communication via text with service department on updates. More

by SIMONSEN.NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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