Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,265 Reviews of Smithtown Volkswagen - Service Center
Sort by
Verified Customer
August 18, 2023
Helpful, friendly staff who did their best to make our expensive repairs more affordable. Have been here several times and will continue to bring our 2 VWs here. expensive repairs more affordable. Have been here several times and will continue to bring our 2 VWs here. More
by VWASSON
August 18, 2023
The serviceman Nick was very nice and he repaired our car in a fairly timely manner in a fairly timely manner More
by ANEKTAR
Employees Worked With
August 14, 2023
Service associates were professional and helpful. They provided assurances that my vehicle would be evaluated based on the engine light that came on as well as assurances that the problem would be f They provided assurances that my vehicle would be evaluated based on the engine light that came on as well as assurances that the problem would be fixed. More
by mcclifford
Employees Worked With
Stephanie Lopez
August 13, 2023
My experience at Smithtown Volkswagen could not have been any better. Noah in the service department was so helpful and made my experience there exceptional. I will be continuing my business with Smithtown V any better. Noah in the service department was so helpful and made my experience there exceptional. I will be continuing my business with Smithtown VW because of his professionalism and expertise. I also had a great experience with Dan from the Parts department. He was incredibly kind and efficient in helping me. These employees really made me feel welcomed, helped, and satisfied. I am so grateful VW of Smithtown has terrific employees like this for customers like me. I couldn’t recommend them any higher. More
by THOMASMROSSI
Employees Worked With
August 12, 2023
We wanted to extend our sincere gratitude for the exceptional care and service you provided for our Jetta. From the moment we entrusted our Jetta to your dealership, we were impressed by your profess exceptional care and service you provided for our Jetta. From the moment we entrusted our Jetta to your dealership, we were impressed by your professionalism and attention to detail. Your team's - especially Stephanie, Nick, and Mike- commitment to ensuring our vehicle's optimal performance is truly commendable. It's evident that you treat each vehicle as if it were your own, and that level of care speaks volumes about your commitment to customer satisfaction. Your expertise and willingness to go the extra mile have significantly impacted our driving experience. Knowing we can rely on Volkswagen Smithtown for top-notch service and support is reassuring. Once again, thank you for taking such great care of our Jetta. We look forward to continuing our relationship with your dealership for all our future automotive needs. More
by SELIN977
August 11, 2023
They took me without an appointment and fixed my flat so I was able to go to work! I was able to go to work! More
by prisms_2000
Employees Worked With
