Smithtown Volkswagen - Service Center

dealership is great, but my service advisor for this appointment did not meet my service needs. appointment did not meet my service needs. More

dealership is overall, the staff are friendly & some (not all) really go the extra mile for the customers all) really go the extra mile for the customers More

Nick weiner was very respectful towards me and very understanding did a great job on my car and trusted him with my car understanding did a great job on my car and trusted him with my car More

We have been dealing with another VW entity for over 10 years without a problem. We went to this dealer because it is closer to where we moved. It became apparent that the integrity of service was extremel years without a problem. We went to this dealer because it is closer to where we moved. It became apparent that the integrity of service was extremely questionable. We felt we were being deceived and taken advantage of. The technician actually argued with me and was insisting that we needed an oil change and coolant flush after having this done 9 days prior. Upon proving that to be the case, it was evident that we were being ripped off. No concession was made for the erroneous attempt to provide services not required. We would never recommend anyone to go there. More

Everyone had a smile and a desire to help! Smiles mean a good work environment. Smiles mean a good work environment. More

Everyone was with a smile. Good working environment, makes good employees! Happy customers! Great job. Good working environment, makes good employees! Happy customers! Great job. More

Stephanie was awesome. She kept me informed on the progress of my car status during a lengthy repair. She kept me informed on the progress of my car status during a lengthy repair. More

I came in for an oil change and antifreeze fill and Nick explained the necessary maintenance my car needed for my mileage and assisted me in getting those jobs taken care of. explained the necessary maintenance my car needed for my mileage and assisted me in getting those jobs taken care of. More

They were super helpful and it was a great wait time for the service they provided the service they provided More

I am very happy with the service at Smithtown Volkswagen. Scheduling an appointment is easy and the staff is always polite and accommodating. Scheduling an appointment is easy and the staff is always polite and accommodating. More