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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,351 Reviews

1,351 Reviews of Smithtown Volkswagen - Service Center

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February 12, 2025

Service was completed as needed and the staff was friendly and competent. Noah is always thoughtful and knowledgeable. More

by COOLMANFOO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Excellent customer service and most of all complete and on time. All charges explained with a detailed report. More

by sjlatuso3782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Noah was very friendly and professional. The place was tidy and the rest of the staff were very nice. More

by ZOILA6251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

I dreaded going to a dealer to get my inspection passed that my local garage was unable to do. They managed to have the car ready for me the next day with a new inspection sticker. They gave me a very deta More

by TEC611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Khan
February 06, 2025

Jasmine in the service department was very nice and helpful. She made the entire service experience seamless and hassle free. More

by SLZEIDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
February 03, 2025

Jasmine at the service department was very nice and extremely helpful. she made me do my service very quick. More

by hamza.ugt
Recommend Dealer
Yes
Employees Worked With
Jasmine
February 03, 2025

I worked with Gasper Desimone on buying my 2024 Atlas. When I test drove it, it had original floor mats and after finalizing the deal and processing the payment. I came to pick up my car and I was surpris More

by hamza.ugt
Recommend Dealer
No
Employees Worked With
Gasper Desimone
February 02, 2025

Jasmine was extremely helpful and attentive to my concerns when I had to bring my Taos in for repair. More

by SILVA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jasmine
February 02, 2025

Noah was great and very helpful. The process to book an appointment and secure a loaner is painful. Communication isn’t great. More

by kylemay70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Noah has been a great help! He has excellent customer service! I recommend him to anyone. More

by jasonnoriega
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.