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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,288 Reviews

1,288 Reviews of Smithtown Volkswagen - Service Center

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December 05, 2024

You reset my computer screen. But did not turn my functions back on heat was off, clock wrong, etc. I should get it back the way I brought it in but fixed More

by JFLAMMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
December 05, 2024

Have bought 5 cars from them in the last 15 years. Service department is efficient and helpful always. More

by binasethi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Great service! Jasmine was awesome and makes things very comfortable and welcoming. Everyone was great! Thanks More

by JILLBARR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
November 28, 2024

Smithtown Volkswagen exceeded expectations with good service and fair pricing. Overall was a good experience More

by jciorcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

As always excellent. While in for another matter Noah found I had a complementary oil change and performed that service as well More

by STEVENCAN0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Noah was courteous and professional, explaining every step in the process. No waiting for him to return any calls during this whole orocess More

by Podcav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

I have had my car there 3times for the same problem and it is knot fixed.going there again hopefully it will get fixed . More

by pacu632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I've been coming to Smithtown VW for over 10 years and have always had excellent service. I'm on my 3rd VW and will always come here for all of my servicing needs. More

by monikaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
November 20, 2024

I was pleased at how quickly and efficiently my service appointment went. Noah kept me in the loop the whole time. More

by MIKEDAKAJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Excellent service. Jasmine at desk was very helpful. The foreman came out to explain how he was repairing my car net issue. Overall great service department More

by JOEGU518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine