Smithtown Volkswagen - Service Center

Every time I come for service, something goes wrong. This time, my inspection was not completed when I arrived to pick up my card.. While Stephanie apologized and made it right, I still had to wait u This time, my inspection was not completed when I arrived to pick up my card.. While Stephanie apologized and made it right, I still had to wait until that was rectified, missing time from work. More checks and balances need to happen in your service department. More

Wonderful experience, very professional, service completed the same day! always a pleasure having my beetle serviced at the Smithtown location completed the same day! always a pleasure having my beetle serviced at the Smithtown location More

The facility was very clean and Stephanie Lopez was very nice and professional. As I was approaching the service area, Stephanie Lopez helped me right away. nice and professional. As I was approaching the service area, Stephanie Lopez helped me right away. More

Quick and efficient service. Everything was done in a timely manner will definitely use them for service moving forward. Everything was done in a timely manner will definitely use them for service moving forward. More

I go there often to get oil changes and other maintenance.no problems the staff is great. maintenance.no problems the staff is great. More

Good communication from Noah. He is an asset to your company. Will come back again. He is an asset to your company. Will come back again. More

Quick and easy. Very clean waiting room and good communication between staff and client. I would definitely recommend. Very clean waiting room and good communication between staff and client. I would definitely recommend. More

Grease on my steering wheel (so on my hands) Windshield cracked (not there when I dropped off) cracked (not there when I dropped off) More

I would like to thank Noah and Stephanie for making me feel welcomed and comfortable on my most recent visit. I appreciate their patience and warm hearts. The work that was done to my car was finished qui feel welcomed and comfortable on my most recent visit. I appreciate their patience and warm hearts. The work that was done to my car was finished quickly. I don’t live close to this VW service center but I drive the far distance because of Noah and the caring staff. Please tell the mechanics that worked on my car that I appreciate their expertise as well. They are behind the scenes doing the work that not many know how to do. More

nick was very helpful he gave me a great price for 2 new tires for my jetta tires for my jetta More