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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,288 Reviews

1,288 Reviews of Smithtown Volkswagen - Service Center

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December 14, 2024

All staff members were very helpful during my repair. They kept me informed. Excellent service. More

by Giuliana Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Excellent customer service . Service manager Scott and Service center rep. Noah did an Outstanding job with the care of my Atlas all around excellent experience A++++ More

by LASHLEYSAMANTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Scott 5 stars A+++
December 13, 2024

Everyone is very professional and smiling. Especially I want to give a five star to Vincent adviser service. He made our experience smooth and easy. He is very careful to all details and reall More

by OLGAZ1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
December 13, 2024

So awesome diagnostic service on time service reduction of bill o good faith I love you fuys More

by JAMESROHAN180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Thay forgot fasten tray under the my car i have complain of technical person how fix my car I brought it for inspection but I didn’t do it because it was expensive for me More

by AHMADSHOKOUHI222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Reed
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Noah was easy to work with, very professional, and made the process of getting my car serviced very seamless. More

by MrSmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

I always have a pleasant experience dealing with Smithtown Volkswagen. I've had Noah's help for every visit and he always makes sure to be clear and communicative with me. More

by SHERNANDEZ9863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

The service manager Jasmine was very transparent and communicative and made the process very smooth. They were very quick with the work and I had my Jetta back in a few hours More

by VBLOM85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
December 06, 2024

The service department was professional and helpful. I did not have an appointment but my car was taken in and the repair made quickly. More

by robertmodica
Recommend Dealer
Yes
Employees Worked With
Don't recall name but it was a female in the service department. She was pleasant and incredibly helpful.
December 05, 2024

I Highly recommend Smithtown VW service Dept. Service advisor Noah Reed always goes beyond, answers every question and finds a solution. Always friendly and with a smile. More

by Hunchback65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.