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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,351 Reviews

1,351 Reviews of Smithtown Volkswagen - Service Center

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March 14, 2025

Outstanding customer service and attention to detail. Jasmine was understanding of the issue and quickly had it diagnosed and fixed. Evan the tech took his time in explaining the condition of my car and More

by Johnnyjet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and Evan
March 12, 2025

Very happy lately with the service of this dealership. I am a long client/customer and value good and professional service on my vehicle. I am extremely happy with the following mechanics: Sam, Justin, Ev More

by JMBJETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine, Sam, Justin, Evan and Jamie
March 09, 2025

Great service. Kept the car until it cleared codes. Jamie was great and found the issue. More

by JAMES.WANKEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
March 04, 2025

Noah made my experience quick and easy and accomodated my needs. I was haply with the service I received. More

by LARMS714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Awesome job. Very accommodating. All work was completed quick and communication was A++. Thank you. More

by LIRIANOSAMUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Noah explained everything I had questions for and what to expect while my car was being serviced. Made me feel at ease. More

by dcfoster21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

All in all, it was a smooth experience and Noah was awesome, informative, and easy to work with! More

by Scottw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Noah was great. It was my first time at the dealership and he went over my concerns and gave me a timeframe as when to expect my service being completed. More

by dcfoster21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

First time having work done. Service writers very nice got me in and out quickly. Will continue to use your service going forward. More

by bfrankxb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

The staff at Smithtown VW is friendly and helpful. They make you feel welcome and provide you with detailed information about what is going on when you bring your car in for service. While waiting i More

by Caarcieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.