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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,265 Reviews
Call Service Center (631) 724-6600

1,265 Reviews of Smithtown Volkswagen - Service Center

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April 19, 2024

This has been the best dealership experience i have ever received!! Noah was awesome! Every employee here were extremely attentive to my needs and were so helpful. I highly recommend them .In fact I did ,my More

by docstudawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : young man in the parking lot with blue frame glasses i forgot his name.
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Apr 22, 2024 -

Smithtown Volkswagen responded

We are truly honored by your kind words and thrilled to have provided you with the best dealership experience. Noah and our entire team are dedicated to ensuring that every customer receives exceptional service, and we're delighted that you found Noah to be awesome and our team to be extremely attentive and helpful. Your recommendation means the world to us, and we're grateful that you've entrusted us with your daughter's service needs as well. Thank you for recognizing our efforts, and please don't hesitate to reach out if there's anything else we can assist you with in the future.

April 17, 2024

Excellent customer service. Noah and Nick were extremely attentive to my needs and were very helpful. More

by ajm3174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Smithtown Volkswagen responded

Thank you for taking the time to share about your experience! We are happy to hear that Noah and Nick were able to assist you.

April 16, 2024

Another fast visit. Thanks to all staff and management. You will have all my future business! More

by Ex bronco owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhon Jaramillo
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Apr 17, 2024 -

Smithtown Volkswagen responded

That's fantastic to hear! We're thrilled that you had such a positive experience with us. Our team is committed to providing efficient service and ensuring every visit is smooth and satisfying. We can't wait to welcome you back for your future needs! If you have any questions or need assistance in the meantime, feel free to reach out.

April 15, 2024

Quick, friendly, complete service. Nice waiting room with coffee bar. No surprises, competitive prices. Thanks. More

by VARSCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhon Jaramillo, Stephanie Lopez
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Apr 15, 2024 -

Smithtown Volkswagen responded

We're delighted to hear about your positive experience with us. Providing quick, friendly, and comprehensive service is our priority, and we're glad we could meet your expectations. It's great to know that you enjoyed our waiting room amenities and found our prices competitive. Thank you for choosing us, and we appreciate your feedback. If you have any further needs or questions, don't hesitate to reach out.

April 14, 2024

Dealer contacted Me about recall and scheduled service for a convenient time - got first appointment of the day - all done in around an hour - recall for ECM program and replace boot around gear shift. Gr More

by DAVIDJOHNFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 15, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your recent experience with us. We're pleased to hear that our team efficiently handled your recall service and provided you with a convenient appointment time. It's fantastic to know that you found our service to be quick and satisfactory. We appreciate your positive feedback on our complementary amenities and will certainly consider your suggestion regarding expanding our showroom inventory. As for the ID Buzz, we'll certainly keep you updated on its availability. Thank you again for choosing us, and we look forward to serving you in the future.

April 13, 2024

Great experience, went in to get an oil change. Got an oil change and tires rotated at reasonable cost. Very helpful. More

by LIZBROGAN530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review! We're pleased to hear about your positive experience and we look forward to serving you again soon!

April 10, 2024

Noah Was Very Professional! ! And he Reassured Me he Would take Care Of My Concerns! Everyone Was Very Friendly in Smithtown!! More

by CHEFRICHARDDESMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Smithtown Volkswagen responded

Thank you for taking the time to share your positive experience with Noah and our team at Smithtown Volkswagen! We're delighted to hear that Noah provided you with professional service and reassured you regarding your concerns. It's great to know that you found everyone to be friendly during your visit. We appreciate your feedback and look forward to serving you again in the future.

April 08, 2024

Great service, friendly people. Not too long wait time when i did and oil change on my car. Thank you guys! More

by minelinehorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhon Jaramillo
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Apr 08, 2024 -

Smithtown Volkswagen responded

Thank you for visiting us! We appreciate your five-star review and we look forward to seeing you again soon!

April 06, 2024

Noah has been very helpful. We’re only part way through the repair process so we can’t comment further. More

by DAVIDMCKERNAN
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review, David! We look forward to seeing you again soon!

April 06, 2024

Noah was friendly efficient and went out of his way to make my experience at Volkswagen worthwhile!! More

by CHRIISTINNA
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review, Christina! We're pleased to hear about your positive experience and look forward to seeing you again soon!

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