Back

Smithtown Volkswagen - Service Center

St James, NY

4.5
1,264 Reviews

1,264 Reviews of Smithtown Volkswagen - Service Center

Sort by
June 16, 2024

Noah was helpful and kept me up to date throughout my appointment. Overall was a solid experience. More

by Scottw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review, Scott! We're pleased to hear about your solid experience and look forward to seeing you again soon!

June 15, 2024

Very easy process. Very satisfied . Highly recommend their service. Ask for Nick, he was wonderful More

by ANTONINA.HOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review! We're pleased to hear about your positive experience and look forward to seeing you again soon!

June 15, 2024

The staff at the facility are friendly, helpful, informative and efficient. The waiting area is clean and welcoming. More

by Bubs Buggles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Smithtown Volkswagen responded

We're pleased to hear about your positive experience at our dealership! We strive to provide friendly and helpful service and we look forward to seeing you again soon!

June 14, 2024

I Continue to use Smithtown Volkswagen for Services because of Nick Weiner. If Nick was not there, I would not go there. Nick is knowledgeable, trustworthy, attentive and most importantly KIND with th More

by SHERRY3505
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

SHERRY3505 responded

SHERRY3505 VERIFIED CUSTOMER I Continue to use Smithtown Volkswagen for Services because of Nick Weiner. If Nick was not there, I would not go there. Nick is knowledgeable, trustworthy, attentive and most importantly KIND with the intentions of doing the Rightful Moral and Human Actions for the Good of the Customer. Others would Deceive and not be truthful, but not Nick Weiner, his Goodness in Credibility is off the Charts, beyond 10. Never Change Nick, in being truthful and honest with Customers,that will take you farther along your path than you know, while others who are not, will stumble on there paths. You are the "Branch off The Vine that Bears Good Fruit".....Jesus says in His parable, "A Good Tree cannot Bear bad fruits" while A bad tree cannot bear good fruits".

June 11, 2024

I brought my car in for a tire issue, They helped explain the tire service contract to me while giving a detailed explanation of the problem. Easy to make an appointment, speedy, professional service, Highly More

by mkennedy31114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your experience with us! We're pleased to hear that you found our tire service and explanations helpful and our service professional and efficient. Your recommendation means a lot to us. We appreciate your suggestion for a dedicated workspace and will certainly consider it for future improvements to enhance your comfort during your visit. Thank you for choosing Smithtown VW, and we look forward to serving you again!

June 11, 2024

Always a pleasure to deal with. When they say it will be done today it will be done. No hidden costs. That’s a plus. More

by B8runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Smithtown Volkswagen responded

We're thrilled to hear that you've consistently had a positive experience dealing with us! Transparency and reliability are key values for us, so we're glad to know that our commitment to completing tasks as promised and without hidden costs has been appreciated. Thank you for your kind words, and we look forward to continuing to provide you with excellent service in the future!

June 09, 2024

jasmine was helpful, pleasant and efficient. Kept me informed and took care of everything quickly. More

by ELLENPLMHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jun 10, 2024 -

Smithtown Volkswagen responded

It's fantastic to hear that Jasmine provided you with such helpful, pleasant, and efficient service! Keeping customers informed and ensuring a smooth experience are top priorities, and we're glad she met those expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 08, 2024

Very professional and prompt service. Our service advisor Nick was awesome as was all the staff we encountered. Great job!! More

by JASONFOWLER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 10, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your experience! We're thrilled to hear that you received professional and prompt service from Nick and the rest of the staff at the dealership. Providing excellent service is our priority, and we're glad to know that we met your expectations. If you have any further feedback or need assistance in the future, don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 06, 2024

Very nice to work with. They communicate well with me and did a great job! More

by scoobyj
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine , Stephanie Lopez
Jun 06, 2024 -

Smithtown Volkswagen responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that communication was smooth. We appreciate your feedback and look forward to assisting you again!

June 05, 2024

I had an appointment for a New York State Inspection & oil change. They did a thorough inspection and found a bubble in my front tire. Had the tire in stock & fixed everything in short order! Give Ni More

by Stevenmc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your experience! We're glad to hear that your New York State Inspection and oil change went smoothly and that our team was able to address the issue with your tire promptly. We'll be sure to pass on your praise to Nick—he'll be thrilled to hear it! We appreciate your business and look forward to serving you again in the future.

...
13
...