Smithtown Volkswagen - Service Center

Great service Needed new battery for key came to dealer with no appt they took care of me immediately and explained what to do in event I couldn’t get a battery rig Needed new battery for key came to dealer with no appt they took care of me immediately and explained what to do in event I couldn’t get a battery right away Just very helpful and accommodating More

Factory Recall My experience at Smithtown Volkswagen is always a pleasant one. I have to attribute this to the great customer service by Anthony in the service depar My experience at Smithtown Volkswagen is always a pleasant one. I have to attribute this to the great customer service by Anthony in the service department. His kindness, friendliness and willingness to explain everything in great thorough detail (even if that is to a young woman like myself, with limited to no car knowledge) does not go unnoticed. If you could please extend my sincere thanks to him, I would appreciate this gesture very much. - Caitlyn More

Oil change Great customer service and actually look forward to going to see the service people. Fast service and always a good experience. I do all my own mainte Great customer service and actually look forward to going to see the service people. Fast service and always a good experience. I do all my own maintenance on our other cars primarily due to cost and nonsense at the dealerships- not with Smithtown VW, I truly trust them with our VW. More

Excellent staff I had Anthony as my service rep, and he took care of me when my GTI had cylinder misfires. He made sure I had transportation and updated me with every I had Anthony as my service rep, and he took care of me when my GTI had cylinder misfires. He made sure I had transportation and updated me with everything they did to my car. More

Awesome! The service department went above and beyond my expectations. Anthony was courteous & very helpful. All the work was completed in a timely manner & t The service department went above and beyond my expectations. Anthony was courteous & very helpful. All the work was completed in a timely manner & the car runs great! More

Great Everyone at Volkswagen Smithtown was so very nice and attentive. They explained the problem clearly and concisely, and were able to fix it in a timely Everyone at Volkswagen Smithtown was so very nice and attentive. They explained the problem clearly and concisely, and were able to fix it in a timely manner. More

Always a positive experience I visited Smithtown Ve on 2/1 for routine service and as always I was treated as a valued customer. Anthony Is always very attentive and he takes the I visited Smithtown Ve on 2/1 for routine service and as always I was treated as a valued customer. Anthony Is always very attentive and he takes the time to really understand the reason/s for my visit. I would absolutely recommend Smithtown VW. More

Excellent service on short notice Need new tires and they accommodated me the same day within a few hours. From start to finish the staff was very personable and professional. Need new tires and they accommodated me the same day within a few hours. From start to finish the staff was very personable and professional. More

Always a pleasure Smaller dealership with nice hospitality. Gets the work done quickly. Competitive prices. They know you by name. Like the snacks and coffee and tv whi Smaller dealership with nice hospitality. Gets the work done quickly. Competitive prices. They know you by name. Like the snacks and coffee and tv while waiting. Oohhh and the free car wash! More

Work done 👍 Person was very curtious, polite, professional, knew what he was talking about. He explained to me what was wrong and what was done to fix the proble Person was very curtious, polite, professional, knew what he was talking about. He explained to me what was wrong and what was done to fix the problem More