1,288 Reviews of Smithtown Volkswagen - Service Center
Continued Excellence Once again Smithtown VW service has demonstrated excellence customer service. I have been bringing my 2006 GTi there for service since I bought it, e Once again Smithtown VW service has demonstrated excellence customer service. I have been bringing my 2006 GTi there for service since I bought it, even though there are many other places which can do the work. Why...simple I trust them to do the right thing and they do, and they do it in a manner which makes me comfortable and confident. More
great customer service I always have a great experience at this dealership. The service department is very accommodating, and are always there to help. I will be buying anot I always have a great experience at this dealership. The service department is very accommodating, and are always there to help. I will be buying another car from this dealership when my lease is up. More
Pleasure to service my car there Just the overall confidence of good service. I have been coming to your Saint James location since buying my CC and I have been treated and spoken to Just the overall confidence of good service. I have been coming to your Saint James location since buying my CC and I have been treated and spoken to in a friendly and family oriented way. I love people who knows and speak about cars. More
Very good service, personnel but premises need an update Smithtown VW was able to book a service appointment promptly for my expiring NYS inspection sticker, plus a a few minor items, while my local dealer i Smithtown VW was able to book a service appointment promptly for my expiring NYS inspection sticker, plus a a few minor items, while my local dealer in Riverhead was quoting 3 weeks for an appointment. My first impression of the service department was that the place looked run down, but the service manager, Anthony Piccolo, made up for it. I think the dealership would benefit from investing in improving the appearance of the service area office, the service area itself, and the customer waiting room. On a side note, the service manager was _incredibly_ polite with a customer who was making pretty unreasonable demands. He deserves a medal for his patience. More
Good Service I visited for two recall requests and everything went well and fast. It was Wednesday right before Thanksgiving and service there still works patient I visited for two recall requests and everything went well and fast. It was Wednesday right before Thanksgiving and service there still works patient and fast. More
Fixing my VW Fast, friendly and professional service. Stopped in for oil change without scheduled appointment and got in right away and done faster than anticipat Fast, friendly and professional service. Stopped in for oil change without scheduled appointment and got in right away and done faster than anticipated. Happy customer and happy car. More
Service Everything went well would definitely return for any more services needed for my car I was very happy with my experience at smithtown Volkswagen servi Everything went well would definitely return for any more services needed for my car I was very happy with my experience at smithtown Volkswagen service center More
repair Anthony piccolo took great care of me and my family car. very professional, very responsive a pleasure to deal with. would recommend again to others Anthony piccolo took great care of me and my family car. very professional, very responsive a pleasure to deal with. would recommend again to others More
Excellent Service You won’t be disappointed with the service at Smithtown Volkswagen. Very professional and courteous promises made and promises were kept. Please be You won’t be disappointed with the service at Smithtown Volkswagen. Very professional and courteous promises made and promises were kept. Please be sure to utilize this dealership for your servicing needs, you won’t be disappointed b More
Volkswagen is a awesome auto center. The people from the salesman as Howard who knows if I am in will come and see me. Tom Wilde is exceptional . I always feel like he cares about me. The people from the salesman as Howard who knows if I am in will come and see me. Tom Wilde is exceptional . I always feel like he cares about me. More