Smithtown Volkswagen - Service Center

First Service Experience Check engine light malfunction & back windshield wiper broke off. Both problems were fixed quickly and everyone was courteous and professional. I call Check engine light malfunction & back windshield wiper broke off. Both problems were fixed quickly and everyone was courteous and professional. I called Sal on how to bring it in, he met me when I arrived and sent me where Nala got my car in and the service consultant, whos name I did not get, came out and explained everything and supplemented Nala. More

Pleasure Always a great experience. Friendly staff and cozy waiting area with WiFi tv coffee and snacks. Also have baby toys. Am able to do my work from lap Always a great experience. Friendly staff and cozy waiting area with WiFi tv coffee and snacks. Also have baby toys. Am able to do my work from laptop More

Easy and professional- This was my first visit and Danielle made it a great experience. I had many questions and she answered them all with a smile and patience . I would de This was my first visit and Danielle made it a great experience. I had many questions and she answered them all with a smile and patience . I would definitely recommend Smithtown VW ! More

Recall on my Jetta The process of dropping off my car, checking it in, and getting it back repaired was quick and easy. Great experience that I hope to have again in the The process of dropping off my car, checking it in, and getting it back repaired was quick and easy. Great experience that I hope to have again in the future. More

Great Service Service was professional and fast! They took be in right away and was very prompt and thorough. Highly recommend this location to any Volkswagen owner Service was professional and fast! They took be in right away and was very prompt and thorough. Highly recommend this location to any Volkswagen owner. More

Great Experience very friendly service writer. She called me twice to keep me updated while my car was getting serviced. I wont go anywhere else with my Jetta. very friendly service writer. She called me twice to keep me updated while my car was getting serviced. I wont go anywhere else with my Jetta. More

Great service for an oil change I came in for an oil change, and the service was great. I got to wait for my car in the waiting room and it only took about an hour. They were honest, I came in for an oil change, and the service was great. I got to wait for my car in the waiting room and it only took about an hour. They were honest, as they told me I still had life in my tires so I didn’t need to buy new ones. They topped off all my fluids and were very friendly. More

Courteous Every was super nice upon arrival, they were happy to help with servicing my car and explaining it all. When I leased my vehicles the salesman and man Every was super nice upon arrival, they were happy to help with servicing my car and explaining it all. When I leased my vehicles the salesman and manager were great at meeting our needs. More

Recall I had an update recall on my vehicle and it was completed in a timely manner. The job went very smoothly from appointment to completion. I had an update recall on my vehicle and it was completed in a timely manner. The job went very smoothly from appointment to completion. More

5 Stars Prompt, reliable, courtesy individuals knowledgeable in their craft. Simply a pleasurable experience in one of my least favorite things to do. Can’t s Prompt, reliable, courtesy individuals knowledgeable in their craft. Simply a pleasurable experience in one of my least favorite things to do. Can’t say enough More