Smithtown Volkswagen - Service Center

They listen to the customer Smithtown VW service and sales department is a well organized establishment. They speak to you with respect decency and you do not feel as if you are Smithtown VW service and sales department is a well organized establishment. They speak to you with respect decency and you do not feel as if you are getting ripped off. Plain talk reliable service and quality sales team all in one dealership. More

Professional and timely I was given an appointment within 24 hours. I was called during the process. My vehicle was repaired and ready in the timeframe predicted. The staff w I was given an appointment within 24 hours. I was called during the process. My vehicle was repaired and ready in the timeframe predicted. The staff were courteous More

Great service Very attentive service coordinator. Service was completed in the amount of time estimated. Very pleased with the total experience. Great waiting ar Very attentive service coordinator. Service was completed in the amount of time estimated. Very pleased with the total experience. Great waiting area accommodations Friendly atmosphere More

Came for inspection and oil change Got appointment next day, on time, excellent service. Would recommend dealership and service center to other customers looking for a car. Have neve Got appointment next day, on time, excellent service. Would recommend dealership and service center to other customers looking for a car. Have never been disappointed. More

First Service Experience Check engine light malfunction & back windshield wiper broke off. Both problems were fixed quickly and everyone was courteous and professional. I call Check engine light malfunction & back windshield wiper broke off. Both problems were fixed quickly and everyone was courteous and professional. I called Sal on how to bring it in, he met me when I arrived and sent me where Nala got my car in and the service consultant, whos name I did not get, came out and explained everything and supplemented Nala. More

Pleasure Always a great experience. Friendly staff and cozy waiting area with WiFi tv coffee and snacks. Also have baby toys. Am able to do my work from lap Always a great experience. Friendly staff and cozy waiting area with WiFi tv coffee and snacks. Also have baby toys. Am able to do my work from laptop More

Great Service Service was professional and fast! They took be in right away and was very prompt and thorough. Highly recommend this location to any Volkswagen owner Service was professional and fast! They took be in right away and was very prompt and thorough. Highly recommend this location to any Volkswagen owner. More

Great Experience very friendly service writer. She called me twice to keep me updated while my car was getting serviced. I wont go anywhere else with my Jetta. very friendly service writer. She called me twice to keep me updated while my car was getting serviced. I wont go anywhere else with my Jetta. More

Great service for an oil change I came in for an oil change, and the service was great. I got to wait for my car in the waiting room and it only took about an hour. They were honest, I came in for an oil change, and the service was great. I got to wait for my car in the waiting room and it only took about an hour. They were honest, as they told me I still had life in my tires so I didn’t need to buy new ones. They topped off all my fluids and were very friendly. More

Recall on my Jetta The process of dropping off my car, checking it in, and getting it back repaired was quick and easy. Great experience that I hope to have again in the The process of dropping off my car, checking it in, and getting it back repaired was quick and easy. Great experience that I hope to have again in the future. More