Smithtown Volkswagen - Service Center

Noah took such good care of me. He was professional, kind and considerate. Great service! He was professional, kind and considerate. Great service! More

Noah was incredibly professional and had my best interest in mind. Thank you for your great customer service! in mind. Thank you for your great customer service! More

Noah was very friendly and my inspection was finished in a timely manner. Great service a timely manner. Great service More

Easy scheduling. Noah and the other staff we dealt with were friendly and communicated everything clearly. Will be back for other services needed for my car! Noah and the other staff we dealt with were friendly and communicated everything clearly. Will be back for other services needed for my car! More

Rep Nick told me I need a new battery and that he would like for me to get the car back for the weekend so I paid the 395. For the battery, excited to get my car up and running. Later I received a call th like for me to get the car back for the weekend so I paid the 395. For the battery, excited to get my car up and running. Later I received a call that they just found out my 2013 Jetteta Hybrid will cost 19,100. to replace the hybrid battery. I’m towing my car out of the dealership service center with a Brand New battery that the charged me 432 for. Shame on Smithtown VW for not diagnosing the problem correctly amd for ripping me off. I will never do business with them again. Obviously, I bought a new car but not there. I even reached out to the service manager Scott and they wouldn’t remove the BRAND NEW unused battery out of my car. SHAME! SHAME! SHAME! This is my 1st review ever. More

Great service! Thank you Noah! Fast and knowledgeable. thank you thank you thank you thank you Thank you Noah! Fast and knowledgeable. thank you thank you thank you thank you More

great dealership, helpful and efficient. Noah in the service department is always so great to work with! Noah in the service department is always so great to work with! More

Hi my name is Ismael and I had several European brands which i leased and i had to go to those dealerships all the time. Now days am still driving a European car ( Atlas) and the best part about it is t which i leased and i had to go to those dealerships all the time. Now days am still driving a European car ( Atlas) and the best part about it is that i get to go to your dealership at Smithtown and get top quality treatment. Thank you Jasmine Khan for making the entire process easy, fast and a nice experience. And before i forget thanks to her am going this coming weeks to help my brother in law get his car!!!!!! More

Very friendly and professional people. Work was done completely to my satisfaction. Would definitely recommend Work was done completely to my satisfaction. Would definitely recommend More

I appreciate Noah being as cooperative and willing to accommodate me with my limited amount of time having 2 jobs. He is also very considerate. I value his attention to detail. accommodate me with my limited amount of time having 2 jobs. He is also very considerate. I value his attention to detail. More