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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,258 Reviews

1,258 Reviews of Smithtown Volkswagen - Service Center

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November 12, 2024

Jasmine from the service center was an absolute pleasure to deal with. She kept me updated with realistic timelines of when my car would be ready and did everything effectively and efficiently. She was so k More

by gabriellacoraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
November 11, 2024

I’m doing this for the 2nd time. Dealership is great they are fantastic bunch of guys More

by 1bobbylaino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Excellent service and prompt and courteous and pleasant and respectful and pleasant and honest conversation and good communication More

by 1bobbylaino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Staff was friendly and service was good. I had no issues there to get an oil change. More

by antoniapalazzolo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Noah’s exceptional service is greatly appreciated. Thank you for your attentive care and courteous demeanor. Your exceptional work is commendable. More

by Mudassir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Noah was nice and easy to deal with. My Arteon is from a different dealer but they treated it like it was theirs. Thank you. More

by rprimm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

This was a worst experience i had, i had to multiple times for a single issue to be fixed, once part is not available, another time i told something they fixed something else, noah reed physically check More

by ANURAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
November 01, 2024

Jasmine, Jasmine, Jasmine - She was amazing. very helpful and informative. I appreciate good service and she she went above and beyond. More

by PDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
October 31, 2024

Everything was great. The person outside the service department walked us in to the service manager, who took us right away told us what we had to do directed us right to More

by ROBERTVITULANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

I bought my 2018 Passat SEL from Smithtown Volkswagen. I am always able to schedule my service visits easily, and I also receive texts and email confirmations, as well as reminders. My service advisor More

by legalese4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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