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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,262 Reviews

1,262 Reviews of Smithtown Volkswagen - Service Center

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November 22, 2024

I've been coming to Smithtown VW for over 10 years and have always had excellent service. I'm on my 3rd VW and will always come here for all of my servicing needs. More

by monikaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
November 20, 2024

I was pleased at how quickly and efficiently my service appointment went. Noah kept me in the loop the whole time. More

by MIKEDAKAJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Excellent service. Jasmine at desk was very helpful. The foreman came out to explain how he was repairing my car net issue. Overall great service department More

by JOEGU518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
November 13, 2024

I brought my VW Jetta in for service because I was having problems with the tires....It just didn't feel right....Well much to my surprise, when they were checking out the car they found that the axle was le More

by Rich Z.
Workmanship
Recommend Dealer
Yes
Employees Worked With
Vincent
November 12, 2024

Jasmine from the service center was an absolute pleasure to deal with. She kept me updated with realistic timelines of when my car would be ready and did everything effectively and efficiently. She was so k More

by gabriellacoraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
November 11, 2024

I’m doing this for the 2nd time. Dealership is great they are fantastic bunch of guys More

by 1bobbylaino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Excellent service and prompt and courteous and pleasant and respectful and pleasant and honest conversation and good communication More

by 1bobbylaino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Staff was friendly and service was good. I had no issues there to get an oil change. More

by antoniapalazzolo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Noah’s exceptional service is greatly appreciated. Thank you for your attentive care and courteous demeanor. Your exceptional work is commendable. More

by Mudassir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Noah was nice and easy to deal with. My Arteon is from a different dealer but they treated it like it was theirs. Thank you. More

by rprimm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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