
Smithtown Volkswagen
St James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,185 reviews
Great cars Great service At Smithtown Volkswagen they will give you the best price possible. Very friendly and knowledgeable sales and Service staff easy drive from Nassau S At Smithtown Volkswagen they will give you the best price possible. Very friendly and knowledgeable sales and Service staff easy drive from Nassau Suffolk County More
It was a pleasure shopping at Smithtown VW. Their service is great, this was second purchase from Smithtown VW. Bob (our dealer) was very understanding and worked with us to provide a very satis Their service is great, this was second purchase from Smithtown VW. Bob (our dealer) was very understanding and worked with us to provide a very satisfactory service. I would recommend giving these a visit. More
Our Daughter’s First Car We were shopping for a first car for our daughter. She had her mind set on what she wanted. Rich DuPont was patient and understanding. He worked ex We were shopping for a first car for our daughter. She had her mind set on what she wanted. Rich DuPont was patient and understanding. He worked extremely hard to get my daughter what she wanted at a price that fit our budget. He was extremely knowledgeable, professional and a pleasure to work with. We dreaded the car leasing process but Rich DuPont made it easy and knew when to lighten the mood. Overall a great experience and would definitely recommend Rich and Smithtown VW. Thank you Rich!!! More
Great Experience !!! Buying car of your dream is the most difficult and stressful experience for anybody. But meeting a very friendly salesman like Bob Ribaudo made the n Buying car of your dream is the most difficult and stressful experience for anybody. But meeting a very friendly salesman like Bob Ribaudo made the nerve racking experience into something pleasant & comfortable. He showed exceptionally positive attitude, We did not feel rushed nor ignored. Throughout the transactions we stayed late hours to complete the necessary sales documents. Bob did not show any signs of tiredness but we were exhausted.. IDK where he gets his energy.. He must like his job.. 😊 if he is my co-worker, I will definitely nominate him to be the employee of the year.. The experience was a smooth as can be.. Highly recommended & will surely send referrals. BTW Mike DiMaria- (Finance) was great as well- the last stage of the sale. I noticed that staff really works well with each other. Again thank a million.. And by the way.. I’m enjoying my Eos😍😍😍 Eddie RN More
Allie morales Unfortunately I lost my car key and had a horrible day. I was dreading the call to Volkswagen all day. To my surprise Allie answered the phone ecstati Unfortunately I lost my car key and had a horrible day. I was dreading the call to Volkswagen all day. To my surprise Allie answered the phone ecstatic and ready to do anything she could to assist me which was a pleasant surprise (especially considering my past experience with other dealerships). Although I called after hours and the department I needed was closed she was able to get me some pricing and made sure I would be first priority in the morning. Needless to say I know where I will be going to buy my next Volkswagen. More
excellent service rich DuPont , help me out to find the car that was right for me, he explained everthing well, he was friendly and kind , I rich DuPont , help me out to find the car that was right for me, he explained everthing well, he was friendly and kind , I had a very good experience More
Professional and very accommodating Walked into this dealership after work one afternoon not expecting to purchase a new vehicle, but Mrs. Morales had a other plans for me. I was interes Walked into this dealership after work one afternoon not expecting to purchase a new vehicle, but Mrs. Morales had a other plans for me. I was interested in the new 2018 Golf GTI, and was working with a tight budget. So Mrs. Morales sat patiently went over all the numbers, and came up with a price I could live with. Then the real haggling began, but not I Mrs Morales and her boss to make sure I got the best price. Thank you so much Love my new car. More
Deal was A-OKAY Our sales woman, Allie Morales was patient and had plenty of information to share about the new ATLAS we were interested in. Although she was new to t Our sales woman, Allie Morales was patient and had plenty of information to share about the new ATLAS we were interested in. Although she was new to the dealership she knew a lot about the vehicle which was great. Deal made was appropriate, a little more than we expected to spend but well worth it. ATLAS is beautiful, rides great! Didn't care for the amount of time it took to get all the paperwork and be done with the sale, that needs some work. Otherwise, dealership was fine. More
Sleazy car sales at your service Sal is the worst. Bait and switch on cars. Plays games with prices. Inexperienced and knows nothing about the jetta. His coworkers all apologized and Sal is the worst. Bait and switch on cars. Plays games with prices. Inexperienced and knows nothing about the jetta. His coworkers all apologized and said that sal is known for this. They said come back friday and they would work a special deal. Sorry not coming back after wasting time More
Dishonest and misleading They were very dishonest with their quotes (which i know car sales usually are) but this dealership was very unprofessional and rude and ruined my exp They were very dishonest with their quotes (which i know car sales usually are) but this dealership was very unprofessional and rude and ruined my experience shopping for a new car. More