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Smithtown Volkswagen
St James, NY
2,191 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,191 reviews
July 19, 2018
By far the best car shopping experience in our lifetime Rich DuPont was the nicest salesman we have ever encounteted. He was informative, kind, and extremely thorough. I would highly recommend going to Sm Rich DuPont was the nicest salesman we have ever encounteted. He was informative, kind, and extremely thorough. I would highly recommend going to Smithtown Volkswagen. More
by Mom's taxi
Employees Worked With
Rich DuPont
July 17, 2018
Wonderful Sales, Financing and Service Dealership From finding the Car I was looking for, Meeting Rich Dupont in Sales, Tom the General Manager, and Ken in Financing, the whole Dealership gives off a From finding the Car I was looking for, Meeting Rich Dupont in Sales, Tom the General Manager, and Ken in Financing, the whole Dealership gives off a pleasant vibe and they treat you so pleasantly. They worked with me on my Trade in and I couldn't be more impressed with the Dealership and my new Car. Rich was fun, and a true professional. Ken, spells out everything clearly. I've been involved with many car sales experiences this was by far the best. More
by Germanbear
Employees Worked With
Rich Dupont, Sales, Tom General Manager, and Ken Finance Manager
July 11, 2018
amazing service from bob sparaco awesome service very friendly and curtiuos answered all of my questions bob sparaco was pleasant and very helpful in my decsion on the car i purchased awesome service very friendly and curtiuos answered all of my questions bob sparaco was pleasant and very helpful in my decsion on the car i purchased More
by keith oberland
Employees Worked With
bob sparaco
July 07, 2018
Professional Pleasant experience with professional people. I would recommend this dealership. Rich DuPont responded quickly to any requests I had and was very f Pleasant experience with professional people. I would recommend this dealership. Rich DuPont responded quickly to any requests I had and was very friendly and knowledgable. More
by LGD
Employees Worked With
Richard DuPont / Kenny Weitz
July 03, 2018
Easy Car Buying Experience Bob Sparaco was easy to deal with and Mike the business manager gave us a great price. Would definitely buy from this dealer when shopping for new ca Bob Sparaco was easy to deal with and Mike the business manager gave us a great price. Would definitely buy from this dealer when shopping for new car. More
by Mic01
Employees Worked With
Bob Sparaco
May 31, 2018
Terrible, depressing place - AVIOD! The salesperson, Sal said, "I was wasting his time," to my face, as I'm there on the market for a car. There were no other customers in the store.. an The salesperson, Sal said, "I was wasting his time," to my face, as I'm there on the market for a car. There were no other customers in the store.. and he didn't have any other appointments scheduled that day- so that was extremely disrespectful and confusing to me. I should have walked out right then, but that was before he even gave me dollar amount for the car I was looking to lease. After he kept trying to put me into an automatic, while I'm a manual transmission guy, he gives me an inflated price for the car that he didn't have in stock. I wasted an hour of my life at this place... went to Donaldsons straight after, and thats where I got my car! Sorry for the horrible review but you seriously treated me like a punk. More
by Bobby Dee
Employees Worked With
Sal, some manager
May 23, 2018
2018 Atlas Bob C. was very helpful in helping my wife and I with our new car. Very pleasant to work with and knowledgeable. Entire staff was great to deal with. Bob C. was very helpful in helping my wife and I with our new car. Very pleasant to work with and knowledgeable. Entire staff was great to deal with. More
by Ddibua
Employees Worked With
Mike, Howard
May 02, 2018
Tiguan It was a nice experience. Bob was very helpful and patient. It was a lengthy process but the staff was accommodating and thorough. I’ll come back. It was a nice experience. Bob was very helpful and patient. It was a lengthy process but the staff was accommodating and thorough. I’ll come back. More
by Williambeveridge
Employees Worked With
Bob Sparaco
April 28, 2018
Great experience leading our new VW Atlas Great service and awesome experience when we looked to lease an Atlas. Rich the salesman was professional and funny. He helped us find the car we want Great service and awesome experience when we looked to lease an Atlas. Rich the salesman was professional and funny. He helped us find the car we wanted and took a great test ride. Overall a great experience More
by BarbaraJohn1630
Employees Worked With
Rich DuPont
April 21, 2018
2017 gli Could not be happier with the new car I purchased from these guys. Service was great, car was immaculate, and everyone I spoke with had a great attitu Could not be happier with the new car I purchased from these guys. Service was great, car was immaculate, and everyone I spoke with had a great attitude. My salesman Anthony really made the purchase much easier. Helped me through all the stuff I needed as I was a first time buyer from a dealership. Great guy with a great attitude and very professional More
by Agiacalone312
Employees Worked With
Anthony Caputo
