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Smithtown Volkswagen
St James, NY
2,198 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,198 reviews
February 12, 2019
Friendly and helpful I’ve given this review because walking i wasn’t pressured into buying the car. They listened to me, talked options with me, and moved at a comfortable I’ve given this review because walking i wasn’t pressured into buying the car. They listened to me, talked options with me, and moved at a comfortable pace as they answer every question I had. Overall great experience ! More
by Sharktac0!
Employees Worked With
February 12, 2019
Best oil change price in long island You can’t beat oil chnage service price for Volkswagen cars. 69.99 for 5 gallons. And the people are so nice and courteous. I will recommend this pla You can’t beat oil chnage service price for Volkswagen cars. 69.99 for 5 gallons. And the people are so nice and courteous. I will recommend this place all time. More
by lakshmanreddy298
Verified CustomerEmployees Worked With
Mike DiMaria
February 12, 2019
Wonderful Completely satisfied. Fast, friendly, reliable service, Will recommend and continue to use the dealership for all my need. Thank you for this pleasant Completely satisfied. Fast, friendly, reliable service, Will recommend and continue to use the dealership for all my need. Thank you for this pleasant and relaxed experience. More
by nedialka.markova
Employees Worked With
Thomas Wilde, Danielle, Danielle DiPietro
February 12, 2019
Great service Needed new battery for key came to dealer with no appt they took care of me immediately and explained what to do in event I couldn’t get a battery rig Needed new battery for key came to dealer with no appt they took care of me immediately and explained what to do in event I couldn’t get a battery right away Just very helpful and accommodating More
by angie9796
Employees Worked With
Tom service Dept
February 11, 2019
Factory Recall My experience at Smithtown Volkswagen is always a pleasant one. I have to attribute this to the great customer service by Anthony in the service depar My experience at Smithtown Volkswagen is always a pleasant one. I have to attribute this to the great customer service by Anthony in the service department. His kindness, friendliness and willingness to explain everything in great thorough detail (even if that is to a young woman like myself, with limited to no car knowledge) does not go unnoticed. If you could please extend my sincere thanks to him, I would appreciate this gesture very much. - Caitlyn More
by CAITLYNMARIAH
Employees Worked With
Anthony
February 11, 2019
Oil change Great customer service and actually look forward to going to see the service people. Fast service and always a good experience. I do all my own mainte Great customer service and actually look forward to going to see the service people. Fast service and always a good experience. I do all my own maintenance on our other cars primarily due to cost and nonsense at the dealerships- not with Smithtown VW, I truly trust them with our VW. More
by dp
Employees Worked With
Tom Baldassare, Mike DiMaria
February 11, 2019
Pleasurable experience Howard is a true professional and made my buying experience pleasurable. He explained the auto, as well as purchase and various lease alternatives. He Howard is a true professional and made my buying experience pleasurable. He explained the auto, as well as purchase and various lease alternatives. He was very knowledgeable regarding the auto and there was no overt sales pressure. I would recommend him to others interested in acquiring a VW. More
by letztlk481
Employees Worked With
Howard Feinman, Sales Consultant
February 11, 2019
Excellent staff I had Anthony as my service rep, and he took care of me when my GTI had cylinder misfires. He made sure I had transportation and updated me with every I had Anthony as my service rep, and he took care of me when my GTI had cylinder misfires. He made sure I had transportation and updated me with everything they did to my car. More
by Kraimer
Employees Worked With
Anthony Piccolo
February 11, 2019
Great customer service Purchased a Volkswagen Jetta R-Line and I very much enjoyed the process. I was able to go to the dealership and take home the vehicle later that day. Purchased a Volkswagen Jetta R-Line and I very much enjoyed the process. I was able to go to the dealership and take home the vehicle later that day. They told me about the recent graduate discount that I isn’t have a clue about, and because of this I was able to upgrade to the weather package. A good experience leasing my own first car. Howard was very knowledgeable and a genuinely nice man. More
by josephnvenezia
Employees Worked With
Howard Feinman, Mike DiMaria
February 09, 2019
Awesome! The service department went above and beyond my expectations. Anthony was courteous & very helpful. All the work was completed in a timely manner & t The service department went above and beyond my expectations. Anthony was courteous & very helpful. All the work was completed in a timely manner & the car runs great! More
by marlenelbudd26
Employees Worked With
Anthony in service department
