
Smithtown Volkswagen
St James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Perfect I wouldnt go anywhere else. I had a great experience at a honest and clean dealership. Everyone that was working there was very helpful and fulfilled I wouldnt go anywhere else. I had a great experience at a honest and clean dealership. Everyone that was working there was very helpful and fulfilled all my needs More
Easy and quick I went in and was able to get the car I was looking for at the price point I expected. Sal in sales was quick and to the point. He was knowledgeable I went in and was able to get the car I was looking for at the price point I expected. Sal in sales was quick and to the point. He was knowledgeable about the car and overall I was extremely happy with the process. More
Fair Price easy transaction. Sal was great, honest and knowledgeable sale man. He easy to work with and I highly recommend. Ivy did our financing and again was knowledgeable and v Sal was great, honest and knowledgeable sale man. He easy to work with and I highly recommend. Ivy did our financing and again was knowledgeable and very friendly. More
my car needed repair My previous experiences with this service center have been great. I was lucky this time to work along with Danielle. She did and excellent job in keep My previous experiences with this service center have been great. I was lucky this time to work along with Danielle. She did and excellent job in keeping me free of stress and gave me all the information I needed about my car More
2019 Tiguan SE Lease I recently leased a new 2019 Tiguan SE that I have acquired through Smithtown Volkswagen and I couldn't be more satisfied with the service provided by I recently leased a new 2019 Tiguan SE that I have acquired through Smithtown Volkswagen and I couldn't be more satisfied with the service provided by my salesperson Jerson Escalante and dealer GM Tom Baldessare who both made the lease experience a pleasurable one. Their customer service and professionalism doing the deal far outweighs any other automobile manufacturer and dealership that I ever dealt with over the years. Smithtown VW should be commended on their customer service and sales/lease practices in getting me into my new vehicle. More
If You Are Interested In a VW, This Is The Place To Get It! I have bought 3 cars in the 11 years I've been driving and this was the only good experience I have ever had. I have never worked with anyone at a dea I have bought 3 cars in the 11 years I've been driving and this was the only good experience I have ever had. I have never worked with anyone at a dealership where they reference anything off a website, much less pricing, but Smithtown VW will reference it as you figuring out what you are looking for. They usually are quick to cut you off and tell you that it is only an advertisement or there are no more cars for that specific ad. Sal Damico was hands down the best salesperson I've ever dealt with, especially with auto sales. He was quick, thorough, detailed, knew every step of the process and made this an enjoyable experience. With only having 3 days to find a car, after dealing with everything that comes along with when a car gets totaled, Sal made this a seamless transition. Sal was never pushy, did not try upselling me, he started off with pricing and found out what I was comfortable with. Usually sales reps want to show you cars first and then work you over until you agree to pay an astronomical amount for a vehicle. The finance officer, Ivy, was just as great once I got down to paperwork, she was so great from going over my options to helping me make the right decision with leasing the car. Usually, the finance officers try to sell you everything you don't need, do the shortest terms for the most amount of money and run your credit through every bank on the eastern seaboard. They are generally condescending and lie through their teeth. Ivy was the polar opposite of any finance officer I have dealt with in the past. She was extremely transparent and just like Sal, was actually interested in helping me make the right decision. I could not have been happier with my experience and I will definitely be purchasing or leasing VW's going forward and it will be through Sal & Ivy at Smithtown VW. More
Excellent service. Very knowledgeable. Goes over and above. It was a pleasure to work with Howard once again. He is knowledgeable, spends the time you need to answer all of your questions. He provided us with It was a pleasure to work with Howard once again. He is knowledgeable, spends the time you need to answer all of your questions. He provided us with a thorough explanation of the car’s features. We are confident that, once again, we made the right decision leasing a VW from Howard. More
Positively Enjoyable The staff was courteous, helpful, and fast. Service was excellent. Work was done on time, with added details like topping off fluids and washing the The staff was courteous, helpful, and fast. Service was excellent. Work was done on time, with added details like topping off fluids and washing the car. That was a nice surprise, considering it was replacing a recalled airbag. More
Recall, oil change, inspection I was very happy all was able to be done on the same day and with in a few hours. I'm so happy with the friendly service and quality work. I've be I was very happy all was able to be done on the same day and with in a few hours. I'm so happy with the friendly service and quality work. I've been a Smithtown VW customer since 1999 when I leased my first Jetta and have been coming back ever since. More
Great Service I had a very positive experience The work was done promptly My car was waiting for me when I arrived back with s coupon for s free car wash Couldn I had a very positive experience The work was done promptly My car was waiting for me when I arrived back with s coupon for s free car wash Couldn’t be happier! More