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Smithtown Volkswagen
St James, NY
1,950 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,950 reviews
December 17, 2018
Service My experience was great. I was treated with respect and empathy. I was having a bad day and they treated me wonderful. They serviced my car as quickly My experience was great. I was treated with respect and empathy. I was having a bad day and they treated me wonderful. They serviced my car as quickly as possible. More
by LAURASCHULZE920
Verified CustomerEmployees Worked With
Service department
Helpful December 17, 2018
Annual service Always a pleasant experience when dealing with Smithtown Volkswagen . Have and will continue to recommend Smithtown Volkswagen to friends and family. Always a pleasant experience when dealing with Smithtown Volkswagen . Have and will continue to recommend Smithtown Volkswagen to friends and family. Never had a problem. More
by bigdaddy14
Employees Worked With
December 17, 2018
Amazing experience. This place is the best and they are friendly and warm and welcoming and make the experience worth it to keep coming back, Sal is the man This place is the best and they are friendly and warm and welcoming and make the experience worth it to keep coming back, Sal is the man More
by DGLAVIANO22
December 14, 2018
Fixing my car Found an issue when in for regular maintenance and scheduled to fix before problems It was covered under warranty and got fixed and I am happy my c Found an issue when in for regular maintenance and scheduled to fix before problems It was covered under warranty and got fixed and I am happy my car running property as depend upon it Thank you More
by whitefoxprod
Employees Worked With
Anthony Piccolo
December 14, 2018
A pleasant experience Everything was taken care of promptly and I was given a ride back to my home and back the driver was very courteous to me Everything was taken care of promptly and I was given a ride back to my home and back the driver was very courteous to me More
by pberk1205
Employees Worked With
Tom Baldassare
December 14, 2018
Very easy to work with Very easy to work with, very friendly, and very helpful especially with explaining all the work that they did. They went above and beyond. Will defini Very easy to work with, very friendly, and very helpful especially with explaining all the work that they did. They went above and beyond. Will definitely be back in the future and will definitely recommend to family & friends More
by AHMW2212
Employees Worked With
Jerson Escalante
December 12, 2018
First time great experience Treated with respect and courtesy, repairs were itemized and explained. Car was ready when picked up and cost was explained in detail. Would have car Treated with respect and courtesy, repairs were itemized and explained. Car was ready when picked up and cost was explained in detail. Would have car serviced there again More
by ACEMAX4
Employees Worked With
Anthony
December 11, 2018
Great place for your VW needs It was an extremely positive experience I had at Smithtown VW. The purchase of the vehicle I wanted was painless and at the right price. Everyone was It was an extremely positive experience I had at Smithtown VW. The purchase of the vehicle I wanted was painless and at the right price. Everyone was professional and courteous. It couldn’t be any easier purchasing a car. Highly recommended. More
by MPAN155
December 10, 2018
Courteous and knowledgeable staff Friendly, welcoming staff. Very patient and knowledgeable with any concerns. Sal D'Amico kept on top of all of our questions and all were answered in Friendly, welcoming staff. Very patient and knowledgeable with any concerns. Sal D'Amico kept on top of all of our questions and all were answered in a timely matter. Thank you everyone at Smithtown VW for helping us through the process. More
by MY3TEEZ
December 07, 2018
Very friendly staff and helpful The staff was helpful and friendly with everything. They recommended places for photo inspection for me and I got a free car wash down the road. Highl The staff was helpful and friendly with everything. They recommended places for photo inspection for me and I got a free car wash down the road. Highly recommended. More
by NICOLE.PICCININI
Employees Worked With
I don’t remember the name of who helped me but was very helpful
