Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Volkswagen
St James, NY
2,195 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,195 reviews
October 03, 2019
Very accommodating! Smithtown VW was very accommodating and got my car serviced without delay...even though i didn't have an appointment. Very helpful and knowledgeable Smithtown VW was very accommodating and got my car serviced without delay...even though i didn't have an appointment. Very helpful and knowledgeable staff. More
by qmaniii
Verified CustomerEmployees Worked With
Danielle
October 03, 2019
Great service! Overall a great experience! All of the employees were extremely nice and helpful. The whole process was fast and easy. Also, there was no pressure pu Overall a great experience! All of the employees were extremely nice and helpful. The whole process was fast and easy. Also, there was no pressure put on me to make a decision. Would definitely recommend Smithtown Voltswagen to other customers! More
by btraina1
Employees Worked With
Howard Feinman, Mike DiMaria
October 03, 2019
Nice and easy. Went into dealership looking for a Jetta. Salesman showed me both newer vehicles and some a year or 2 old. No pressure gave a good price on both and l Went into dealership looking for a Jetta. Salesman showed me both newer vehicles and some a year or 2 old. No pressure gave a good price on both and left decision up to us. More
by donboller
Employees Worked With
October 03, 2019
Happy with service department Very friendly staff. Took my car in for service on time, explained all procedures and costs. Work was done in timely manor. I also received a discount Very friendly staff. Took my car in for service on time, explained all procedures and costs. Work was done in timely manor. I also received a discount price on my new tires from a promotion that started that day. Happy. More
by rjmvino
October 03, 2019
Got what we wanted! Love this dealership! Sal is our salesperson and we are always happy and satisfied working with him. Everybody was very accommodating when we turned i Love this dealership! Sal is our salesperson and we are always happy and satisfied working with him. Everybody was very accommodating when we turned in our Passat for a new Jetta. Highly recommend! More
by EBLADE37
October 02, 2019
Everything well done Thank you so much to be so kindly, efficient and on time. I was surprised for your efficiency. You are the best. Thank you again Thank you so much to be so kindly, efficient and on time. I was surprised for your efficiency. You are the best. Thank you again More
by PIOGGIOSI
Employees Worked With
Danielle Dipietro
October 02, 2019
Quick and courteous. My husband and I were treated respectfully and Aaron was helpful with my husband who is disabled. He was kind and patient. He was very knowledgable ab My husband and I were treated respectfully and Aaron was helpful with my husband who is disabled. He was kind and patient. He was very knowledgable about the car we leased, the Tiquan. More
by judypeck11
Employees Worked With
Aaron Klauschke
October 02, 2019
Easy and professional great oil change Very easy routine oil service, tire rotation, and fluids check. Appointment was honored. Car was ready in a timely manner. Tom is a true professional. Very easy routine oil service, tire rotation, and fluids check. Appointment was honored. Car was ready in a timely manner. Tom is a true professional. Thanks! More
by brandi0321
Employees Worked With
Tom Baldassare
October 02, 2019
Everything was great Service was great. Fast service did not wait long. Very prompted with. My car drives so much better with the oil change that i got. Service was great. Fast service did not wait long. Very prompted with. My car drives so much better with the oil change that i got. More
by samanthavenza
Employees Worked With
Mike DiMaria
October 02, 2019
Great service the help I received was excellent 👌 As I have said before the service was excellent I received great help from your employees👌 Thank you so much 😊 and I also received a ride home and As I have said before the service was excellent I received great help from your employees👌 Thank you so much 😊 and I also received a ride home and back .. the young man was so very polite.. I thank them too👌 More
by NS.TURTLE
Employees Worked With
You don’t have the service department names but I remember Nala??the young lady who helped me was very helpful..thank you so much
