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Smithtown Volkswagen
St James, NY
2,199 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,199 reviews
January 30, 2020
Always very accommodating. Friendly faces and I have never left there unsatisfied. They always fix the problem on the first try. I will keep going back there for all service needs. never left there unsatisfied. They always fix the problem on the first try. I will keep going back there for all service needs. More
by lovemysneakers08
Verified CustomerEmployees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
January 29, 2020
Always A Good Experience Here! Our 4th VW purchased . . . That should cover it! Always enjoy working with Howard and the crew. Fair and respectful negotiations with positive outc Our 4th VW purchased . . . That should cover it! Always enjoy working with Howard and the crew. Fair and respectful negotiations with positive outcomes for all! More
by whockenjos
Employees Worked With
Howard Feinman, Mike DiMaria
January 29, 2020
Not terribly difficult to work with, although the different departments seem to be on different pages and said disagreements will occur in front of the customers. Nothing outstanding but not painful, different departments seem to be on different pages and said disagreements will occur in front of the customers. Nothing outstanding but not painful, either. More
by AAR
January 29, 2020
Everything Was exceptional start to finish ...from showing us the vehicles to going thru the deal to delivering the car and explaining everything every step of the way showing us the vehicles to going thru the deal to delivering the car and explaining everything every step of the way More
by DRALZ
Employees Worked With
Jerson Escalante
January 28, 2020
I have been going there for many years, even though I live 60 miles away, I get constant excellent service from Howard Feinman. He makes the transaction very easy and smooth until he retires, I'll keep live 60 miles away, I get constant excellent service from Howard Feinman. He makes the transaction very easy and smooth until he retires, I'll keep going there. More
by Philippe Gozlan
Employees Worked With
I give a 5 STARS to Howard Feinman
January 27, 2020
Danielle was a pleasure to deal with. She was professional, knowledgeable and friendly and kept me up to date on my service. Makes service a pleasure to deal with professional, knowledgeable and friendly and kept me up to date on my service. Makes service a pleasure to deal with More
by debmorsello
Employees Worked With
Danielle Dipietro
January 27, 2020
I have worked with Howard for my last few cars and have always found the experience to be simple and very thorough. I recommend this dealership frequently always found the experience to be simple and very thorough. I recommend this dealership frequently More
by Sue farina
Employees Worked With
Howard feinman
January 27, 2020
Love Tom, Danielle and Nala in Service!! The sales department is OK, however, i had gone to Huntington VW and even though i leased with Smithtown already, i had gone to Huntington on a whim. The sales department is OK, however, i had gone to Huntington VW and even though i leased with Smithtown already, i had gone to Huntington on a whim. They gave me a way better price on the exact same vehicle. So that was tough to swallow. More
by RUBEYTOOS
January 24, 2020
great customer service. go see Sal D'Amico Sal was very accommodating and helpful. Sal even came to the house to pick up some paperwork I forgot so I didn't have to make another trip. very ki Sal was very accommodating and helpful. Sal even came to the house to pick up some paperwork I forgot so I didn't have to make another trip. very kind people. I highly recommend Sal D'Amico (Sales) and Mike DiMaria (manager) at Smithtown Volkswagen Saint James More
by anncastellano38
January 24, 2020
needed to take care of recall on Wednesday, January 22 I had a recall event scheduled at Smththown VW. I entered the Service Dept and the representative took my information and key on Wednesday, January 22 I had a recall event scheduled at Smththown VW. I entered the Service Dept and the representative took my information and keys(did my 25 words) More
by balmayo
Employees Worked With
do not recognize the service rep
