Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Volkswagen
St James, NY
2,199 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,199 reviews
February 08, 2020
Been going for to Smithtown Volkswagen for over a year for routine service on my Atlas. Danielle DiPietro from service department always friendly and helpful. for routine service on my Atlas. Danielle DiPietro from service department always friendly and helpful. More
by MY3TEEZ
Verified Customer
February 04, 2020
Sal D’Amicio was great! This is our 4th time we leased with him. He is knowledgeable, patient and kind! Everyone at that dealership is amazing! We highly recommend them. with him. He is knowledgeable, patient and kind! Everyone at that dealership is amazing! We highly recommend them. More
by ANNACOCCARO
Employees Worked With
February 04, 2020
Great experience This is the first time with Smithtown VW Sal D’Amicio could not of been more pleasant to deal with He listened to our needs and went above meeting our This is the first time with Smithtown VW Sal D’Amicio could not of been more pleasant to deal with He listened to our needs and went above meeting our expectations.Will recommend him to anyone looking to purchase or lease a VW.Mike DiMaria in finance worked very hard to get this deal done He also went above and beyond.Both are a credit to this organization. More
by Woody49
February 04, 2020
Awesome service. In and out with no issues. Pleasure to deal with. Was informed on upcoming service in March. Checked the entire car from bumper to bumper. deal with. Was informed on upcoming service in March. Checked the entire car from bumper to bumper. More
by tfp1
Employees Worked With
Tom Wilde
February 04, 2020
Above and Beyond Tom went above and beyond to make all my car needs were met. Excellent customer service. Even drove me back and forth to work! He is great. Tom went above and beyond to make all my car needs were met. Excellent customer service. Even drove me back and forth to work! He is great. More
by kate.cecchetto
Employees Worked With
Tom Wilde
February 03, 2020
Smithtown Volkswagen was amazing. I recently had a terrible experience with Nissan and was having no luck car shopping. I was only in Smithtown Volkswagen 45 minutes and got a car. No hassle, no B.S, terrible experience with Nissan and was having no luck car shopping. I was only in Smithtown Volkswagen 45 minutes and got a car. No hassle, no B.S, it was straight forward and I couldn’t of asked for a better experience. I’m in love with my new car. I would definitely recommend Smithtown Volkswagen!! More
by Ginaman7
February 03, 2020
Danielle was knowledgeable, kind and efficient from explaining issues and giving a timeline. She was in contact and kept me updated on progress. Great experience!! explaining issues and giving a timeline. She was in contact and kept me updated on progress. Great experience!! More
by JOHANNA.LAROS
Employees Worked With
Danielle Dipietro
February 03, 2020
My best car buying experience ever! The experience we had working with salesman Howard Feinman for the purchase of my very first Volkswagen was an absolute delight! Howard was friendly, The experience we had working with salesman Howard Feinman for the purchase of my very first Volkswagen was an absolute delight! Howard was friendly, knowledgeable and experienced; a true professional in every sense of the word. Howard wanted to be sure that I fully understood all the wonderful features of my new R-Line Jetta and took a lot of time introducing the car to me, being sure to cross every "t" and dot every "i," which I appreciated very much. The test drive with Howard was an added bonus! Our experience with Mike DiMaria was very pleasant as well. Mike provided a smooth delivery process for us. Thank you for a memorable experience! My husband and I will be sure to recommend Smithtown Volkswagen to our friends and family. More
by jill.falletta
Employees Worked With
Sales: Howard Feinman, Mike DiMaria
January 31, 2020
My experience at VW of Smithtown was even better than the last! With the help of product specialist, Sal D’Amico I leased my first VW, the Jetta GLI, in 2017. I came back to get into a 2019 Jetta R-Line. My last! With the help of product specialist, Sal D’Amico I leased my first VW, the Jetta GLI, in 2017. I came back to get into a 2019 Jetta R-Line. My expectations were exceeded yet again! Sal made me feel as though my best interest came before anything else. Sal and Mike DiMaria (who helped with further contract and paperwork) were clear in communicating contract terms and agreements, etc. from start to finish. I am beyond satisfied with my new vehicle. I love it! The team really went the extra mile. I know I can really trust that they ensure I get into only the best and of course safe ride! More
by Michelle
January 30, 2020
Quick and easy! Jerson was great! Knowledgeable and very personable. He know what we were looking for and we were able to get the deal done quickly and painlessly! We Jerson was great! Knowledgeable and very personable. He know what we were looking for and we were able to get the deal done quickly and painlessly! We love our car and will definitely be back to this dealership when the time comes for another new car! More
by AlyB
Employees Worked With
Jerson Escalante
