Smithtown Toyota

We had bought our first Toyota (Camry): the experience was great, dealers very friendly and helpful. They explain the slightest detail of both the deal itself and the car features. We hope our future ser was great, dealers very friendly and helpful. They explain the slightest detail of both the deal itself and the car features. We hope our future service would be as good. More

Fantastic experience. Rich was very straight forward and easy to work with. Very different from other dealerships. Highly recommend him. Loving my new Rav4. Extremely satisfied with my decision to buy here easy to work with. Very different from other dealerships. Highly recommend him. Loving my new Rav4. Extremely satisfied with my decision to buy here. More

I brought my car in for a service. Larisa Racenis was the service representative. She was professional, helpful and friendly. She brought to my attention that i had a couple of recalls on the car and a the service representative. She was professional, helpful and friendly. She brought to my attention that i had a couple of recalls on the car and arranged for them to be looked at on the same day. Also, one thing that i asked her about could not be taken care of that day. She had suggestions that solved the problem and made the visit successful and therefore, i didn't have to return another day. She kept me updated on the timeframe of when my car would be ready and was very attentive. Based on my experience, i would recommend Smithtown Toyota Service Department to a friend and especially to ask for Larisa. More

Lou was an excellent salesman. When picking up our new Toyota Highlander, Lou was clear no matter how late we needed to get there, that he would wait for us and explain all we needed to know about the car Toyota Highlander, Lou was clear no matter how late we needed to get there, that he would wait for us and explain all we needed to know about the car. After all the paper work was complete, he gave us a complete run down of all the features in the car and how they worked, including under the hood of the car. He really made us feel important. We bought two cars in the past from Smithtown Toyota and this is was our third. Each time the of purchase, the service was nothing less than excellent. Thank you Lou. More

I was researching for a new car(Scion frs) and Smithtown Toyota team contacted me. Lauren Karakasians from Sales initially talked to me on phone and told me more about the car and other incentives they can Toyota team contacted me. Lauren Karakasians from Sales initially talked to me on phone and told me more about the car and other incentives they can provide. She was very cordial and I was convinced to visit the dealership and take a test drive even though I had other dealers close to my place. Unlike other salespersons I visited earlier (who were very pushy), she was was very professional and let me take my time in the decision making. She provided me all information I needed to buy the car. I was very comfortable during the whole process and finally bought the car a week later. I recommend the dealership and the salesperson (Lauren) for any one looking to buy a new car in the nearby area. More

I have dealt with lots of salesmen in the past but this time Aman was a totally different experience. He was courteous and excellent. I would tell all my friends and family to buy a car from him. time Aman was a totally different experience. He was courteous and excellent. I would tell all my friends and family to buy a car from him. More

I made the appointment exactly when I needed it. I brought my Rav4 for general service, The woman at the desk was so friendly, I asked for a estimate on tires, while I was waiting she let me know bef brought my Rav4 for general service, The woman at the desk was so friendly, I asked for a estimate on tires, while I was waiting she let me know before any work had been done, which I much appreciated , The waiting room was great. There was coffee, bagels, television, vending machines, and tables. I got some school work done, and the service was so quick I was amazed how fast i was in and out. Wonderful service. More

I was very happy with my Smirhown experience. Aman and his manager Guy were helpful, not pushy and made sure we were satisfied. I highly recommend working with them. his manager Guy were helpful, not pushy and made sure we were satisfied. I highly recommend working with them. More

Lou Bilous was the best salesman I have ever dealt with and will recommend him to all my family and friends. I planned on going to 3 different dealerships but my instinct told me it wasn't necessary. Thi and will recommend him to all my family and friends. I planned on going to 3 different dealerships but my instinct told me it wasn't necessary. This is very rare for me. Lou was pleasant, informative, funny, and I could go on... All sales people should act just him. I am so glad I bought my Toyota Camry Hybrid from Lou! More

I have personally purchased 3 cars and I have helped multiple friends make purchases. As strange as it may sound, I really enjoy haggling with car salesmen. There's a certain thrill associated with ge multiple friends make purchases. As strange as it may sound, I really enjoy haggling with car salesmen. There's a certain thrill associated with getting that sticker price down closer to the invoice price. The down side is it sometimes takes a few hours of negotiation and you usually don't leave the dealership on friendly terms, with the sales staff anyway. This is NOT the case at Smithtown Toyota. My sales rep, Aman, went above and beyond to ensure customer satisfaction. He was professional, polite, charismatic, and most importantly we were able to come to a great price hassle free with no hard feelings. I haven't had my new car serviced by them yet so I can't comment on that aspect of the dealership although the service center does look nice and new. I've been stationed in several states along the east coast, if I am anywhere in the tristate area this is the dealership I will use and take shipmates to from now on. Ask for Aman and tell him Tim sent you! More