Smithtown Toyota

Louis B. is THE MAN!! We bought a 2016 Prius 4. I was about to close a deal the very next day on a Honda Accord Hybrid....I figured I stop in and car match with the Prius. We bought a 2016 Prius 4. I was about to close a deal the very next day on a Honda Accord Hybrid....I figured I stop in and car match with the Prius. Louis' knowledge, preparedness, professionalism were second to none! Stacy (dealer finance office) was 100% "No-Nonsense" and straightforward! I've been buying new cars for 20 years and have never had a better experience. Also, the price was below the average on truecar.com. Top Notch!! More

We were looking for an affordable reliable car Louis Bilous was our salesman he was fantastic in helping us find our new car we could not be happier with this experience, we will return and defiant Louis Bilous was our salesman he was fantastic in helping us find our new car we could not be happier with this experience, we will return and defiantly refer Smith town toyota and Louis Bilous for a great deal and top notch service Peter Gismondi More

Excellent buying experience Smithtown Toyota was the last dealership we visited and found it to be the best. Our salesman Rich was terrific. He listened to everything we were loo Smithtown Toyota was the last dealership we visited and found it to be the best. Our salesman Rich was terrific. He listened to everything we were looking for in a car, our budget and found the perfect vehicle for us. He explained the buying process and answered all our questions without us feeling pressured, something that we felt at other dealerships we visited. Overall great experience. More

No pressure sales and finance! Let's face it everyone wants the same thing when buying a car, the most of the car for the least amount of money! Every one wants to feel like they go Let's face it everyone wants the same thing when buying a car, the most of the car for the least amount of money! Every one wants to feel like they got a great deal! Well then this is the place to get your car! I walked in after numerous conversations with Greg, who basically did all the shopping for me. I told him what i was looking for , tweeked it a little and boom, there was my car. I stopped in unannounced the night before the snow storm. You could imagine, everyone else is shopping for bread and eggs and they want to get home and I walk in! That's when i met Eric Kandler. I gave him all of the homework that Greg gave me and he showed me my car! Which incidentally was bumper to bumper in the wayyyy back of the lot, in preparation for the snow. Eric and I went through the maze of cars and Eric was apologizing for the long journey until we found my car! Eric patiently waited and never once did i feel like He wanted to just get home. I ended buying that car and worked with Mitch in finance. There couldn't be any more relaxed, professional, confident team that I had! I never felt pressured, never felt rushed, not even those shady deals that go on, when they have to talk to the manager! I left tonight with , yes the car I wanted but also that great feeling of a great deal! I will tell everyone to go there, great job, oh and I love the car! Thanks to Greg (bdc) who without him I never would've walked in, and then Eric Kandler, and Mitch in Finance! So happy! More

Excellent First Experience With Smithtown Toyota ! My Toyota salesman of 30 years, from another dealership, recently retired. Based on the reviews from this website and others we decided on Smithtown My Toyota salesman of 30 years, from another dealership, recently retired. Based on the reviews from this website and others we decided on Smithtown Toyota and Lou Bilous. We met Lou about a month ago when my wife and I went in for a test drive. My wife was interested in a 2016 Rav4 Limited and he answered any and all questions that we had. At no time was there any pressure to buy/order which for me is the BIGGEST turnoff at any dealership. We agreed to return when the 2016 model showed up at the dealership. My wife and I left with a very good feeling about Lou. We returned in the middle of this month and placed a down payment on a 2016 Rav4 Limited. Lou could not have been nicer. His easy going ways made the entire process a pleasure ! My youngest daughter was with us and she was so impressed with Lou and the 2016 Rav4 that she also placed a down payment for one. We then met Diego and like Lou he couldn't have been nicer. There were no hidden charges or extra dealer fees added on except for the document fee of $75.00. Lou was able to locate the car we wanted from another dealership and on January 27th we went to pick it up. Lou went over the car in detail, again, answering all questions about its many features. We then met Stacy to go over the final paperwork. Again, no pressure at all to add additional options. She was a pleasure to deal with ! So our first experience with Smithtown Toyota was a very positive one. This is the way car buying should be. An honest, knowledgeable and friendly staff combined with fair pricing. I look forward to returning when my daughter picks up her Rav4 next month. Thank you Lou, Diego and Stacy !!!!! Kathy & Anthony More

Great experience, excellent salesperson! Just wanted to add our support for Smithtown Toyota. Our experience was really great here. All of the staff were incredibly responsive to our phone Just wanted to add our support for Smithtown Toyota. Our experience was really great here. All of the staff were incredibly responsive to our phone calls, friendly and knowledgeable in their service, and seemed honest and straight-shooting. Thanks to Liz and Stacy for helping us get in touch with the right folks, and thanks to Mitch for a smooth documentation process. Many, many thanks go out to our salesman Louis B., though, who helped us get the car we wanted even though it wasn't available from the Smithtown lot, gave us a fair price (we did a lot of due diligence!), was honest and patient in answering all of our questions, always called us back quickly, provided us with a ton of useful information when we picked up the car, and just seems like a genuinely honest, nice, and friendly guy. :) More

Easy and quick We have sat around other dealerships for hours, getting more and more annoyed. Here we were treated as partners in finding the best fit for us. Tim We have sat around other dealerships for hours, getting more and more annoyed. Here we were treated as partners in finding the best fit for us. Tim was cordial and easygoing. He saw that we knew what we wanted, so did not try to push us into purchasing items or plans we did not need. His was altogether a most pleasant and efficient customer treatment. More

Louis Bilous "What a Saleperson Should Be" Purchased many new Vehicles over the years. Louis is by far one of the best. Makes you feel comfortable and relaxed like a family member. Very pleasa Purchased many new Vehicles over the years. Louis is by far one of the best. Makes you feel comfortable and relaxed like a family member. Very pleasant experience. Will definitely be a return customer. More

TRD Pro Sean was quick and on point. No real BS which is what I like. I knew what I wanted and he made it happen with no aggrevation. I would highly recommend Sean was quick and on point. No real BS which is what I like. I knew what I wanted and he made it happen with no aggrevation. I would highly recommend dealing with Sean and the Smithtown Toyota dealership. This was my second great experience with them. Thanks! More

Louis was Awesome Walked in on a Thursday night just wanting to test drive the Prius because my girlfriend wanted something that is fuel efficient and could get her the Walked in on a Thursday night just wanting to test drive the Prius because my girlfriend wanted something that is fuel efficient and could get her the clean pass. Louis was very straightforward and gave me a great price and we left on a good note. After visiting another Toyota dealership and not having the best experience it was a no brainer to back to Toyota of Smithtown. Thank you Louis and Diego from financing for a great experience. More