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Smithtown Toyota
Smithtown, NY
1,162 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,162 reviews
June 26, 2016
Sean rocks Sean helped my mom purchase her first car at 62. Sean has a great "no BS" approach. He is attentive, responsive and very personable. He took us step Sean helped my mom purchase her first car at 62. Sean has a great "no BS" approach. He is attentive, responsive and very personable. He took us step by step through the process and even took the time to set up my moms phone in her new car. He is great! In general, all the staff was professional and friendly. Great experience. More
by Adr209
Employees Worked With
Sean Dietz
June 26, 2016
Easiest Car Buying Experience Went there on Fathers day to see about a Camry, was the easiest time I ever had buying a car. The sales Lou Bilous was informative, understanding of Went there on Fathers day to see about a Camry, was the easiest time I ever had buying a car. The sales Lou Bilous was informative, understanding of my needs and a pleasure to deal with. He showed me several cars and explained the difference between each model, When it came to sitting down to discussing the price he worked with me on my trade-in, and gave me the numbers for each car I looked at. There was no pressure to buy he just laid out the numbers and let me make a dissension. I would recommend Lou to anyone looking for a car. More
by Big Jim
Employees Worked With
June 25, 2016
Meghan was a pleasure to work with! She was very knowledgeable and I would purchase another car only from her. Great experience overall! She was very knowledgeable and I would purchase another car only from her. Great experience overall! More
by Ktdogluvr
Employees Worked With
Meghan Dwyer
June 22, 2016
Excellent employees We had a very good experience in dealing with Smithtown Toyota. Our sales rep was Meghan Dwyer who was absolutely wonderfu. She was competent, pleas We had a very good experience in dealing with Smithtown Toyota. Our sales rep was Meghan Dwyer who was absolutely wonderfu. She was competent, pleasant and very knowledgeable. She is probably the main reason we leased our car from this dealership. More
by Annie C.
Employees Worked With
Meghan Dwyer
June 18, 2016
Very easy to work with I bought a new RAV4 and it was a wonderful experience . They explained everything that I was getting and there were no hidden fees ! Tim spent time wi I bought a new RAV4 and it was a wonderful experience . They explained everything that I was getting and there were no hidden fees ! Tim spent time with me explaining all the systems and helped connect my smartphone . More
by GrannyLane
Employees Worked With
Tim Payton
June 14, 2016
Great buying experience but trade in value a rip off! Probably no different at other dealers but I would not recommend trading in your vehicle. They just gave me a low ball figure on the 2011 camry, did n Probably no different at other dealers but I would not recommend trading in your vehicle. They just gave me a low ball figure on the 2011 camry, did not care that I was the original owner, had all service records, car was immaculate and they allowed $11,000 towards my new camry. They are now selling it across the street for $15,995 with their "discount" bringing it down to $14450. Come on, I expect them to make a profit, but low balling me to make this much? Not fair and really taking advantage. I am extremely pleased with the new car purchase procedure, but very unhappy with the trade in experience. Maybe it's not only this dealer, perhaps the whole industry has to rethink they way this process should work. Thanks to Ben Zimmet for the smooth sales process of my new camry. More
by Pearl camry
Employees Worked With
Ben Zimmet
June 13, 2016
Smooth process Second Toyota I've purchased, and I wouldn't go anywhere else! Lou Bilous was the salesman for both of my purchases. He is so helpful throughout the Second Toyota I've purchased, and I wouldn't go anywhere else! Lou Bilous was the salesman for both of my purchases. He is so helpful throughout the whole process, and really takes the time to show all the options/functions the car has when you are picking it up. More
by nicegirl05
Employees Worked With
June 12, 2016
Meghan was Great! For a young girl Meghan was extremely knowledgeable of the product a 2016 Rav 4 Hybrid-never felt any pressure to buy and she made the experience a po For a young girl Meghan was extremely knowledgeable of the product a 2016 Rav 4 Hybrid-never felt any pressure to buy and she made the experience a positive one would ask for her personally if we are in the market for a Toyota again hands down! More
by pToyota123
Employees Worked With
Meghan Dwyer
June 11, 2016
Great Experience! Just picked up my new 4Runner from Ben at Smithtown Toyota, and I couldn't be more pleased. Ben spent almost an hour explaining all of my vehicles fe Just picked up my new 4Runner from Ben at Smithtown Toyota, and I couldn't be more pleased. Ben spent almost an hour explaining all of my vehicles features and showing me how to customize my options. This vehicle has things I never knew! Thanks Smithtown Toyota for making the purchase painless and transparent. More
by rolando santiago
Employees Worked With
Alex, Jeff, Ben Zimmet
June 09, 2016
Thank you For a great experience Thanks to Louis Bilous, we are the very proud owners of a 2016 Avalon. Thank you Louis for making our purchasing experience one that we will not hesit Thanks to Louis Bilous, we are the very proud owners of a 2016 Avalon. Thank you Louis for making our purchasing experience one that we will not hesitate to highly recommend to our friends. Your professionalism and knowledge of the car exceeded our previous experiences with other dealerships. You are a pleasure to work. BRAVO More
by lindar
Employees Worked With
