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Smithtown Toyota

Smithtown, NY

4.8
1,131 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,131 reviews

June 06, 2016

2016 Toyota Prius Meghan Dwyer was excellent. Very knowledgeable. Never felt any pressure to buy a car. Would definitely use Smithtown Toyota and particularly Meghan More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Jun 08, 2016 -

Smithtown Toyota responded

We truly appreciate your business and stellar 5-star review, Jack! It's customers like you that make it all worth it on our end. Meghan is one of our core family members here at Smithtown Toyota and we'll be sure to pass along these kind words in her direction. Please let us know if you need anything at all moving forward—that's what we're here for! Lauren Karakasians, Customer Relations Manager

June 03, 2016

Great Experience Hats off to Greg Wire and Staci Meehan for making my purchase of a new Camry a great experience. Greg was very knowledgable about the product and led More

by Bill P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Meehan, Greg Wire
Jun 06, 2016 -

Smithtown Toyota responded

Thank you for the feedback, Bill! I'll be sure to pass along your praise to the team as I know they'd love to hear you left a happy customer. Thank you for choosing us and please let us know if we can help in the future! Lauren Karakasians, Customer Relations Manager

June 03, 2016

2016 Highlander Meghan Dwyer was an absolute pleasure to work with. We didn't anticipate walking out with a new car but we did. She was incredibly professional, did More

by smillington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Jun 06, 2016 -

Smithtown Toyota responded

We're so glad to hear about your recent experience with us at Smithtown Toyota! Our goal is to provide a stress-free car buying experience and we're so happy to hear that Meghan provided you guys with that! Meghan is truly a gem and we'll be sure to pass along your kind words and positive feedback. Thank you for choosing us and enjoy your new car! Lauren Karakasians, Customer Relations Manager

June 02, 2016

Wonderful treatment I leased another RAV 4 from Paul Varandas . Excellent service and speedy pickup of a new car. The dealership had a barbeque on Memorial Day which made More

by rnanpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Varandas
Jun 06, 2016 -

Smithtown Toyota responded

Thanks so much for recognizing us and leaving such an awesome review! We really do strive to make everyone's experience here with us a positive one and on Memorial Day, a barbeque was the least we could do! We look forward to working with you again soon! Lauren Karakasians, Customer Relations Manager

June 01, 2016

Above and Beyond the Call of Duty Sal Ingraselino, Stacy Meehan and Liz Skiba are WORTH THEIR WEIGHT IN GOLD! We live on the Eastern Shore of Maryland and when our son, a Special Forc More

by jane&john73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Meehan, Liz Skiba, Sal Ingraselino
Jun 06, 2016 -

Smithtown Toyota responded

Wow, THANK YOU for this incredibly kind and thoughtful review. However, we are the ones who need to be thanking your son for his bravery and selflessness! Everyone on our team was beyond thrilled to help one of our soldiers in any way we could and it was truly our pleasure. I will make sure to pass along your amazing feedback to Sal, Stacy and Liz and make sure they hear what a great experience you had with each of them. Thank you for choosing us and please pass along our gratitude and well wishes to your son! Lauren Karakasians, Customer Relations Manager

May 19, 2016

Was looking for a Highlander. Great dealership & was happy with everyone I came into contact with. All were very helpful & I felt had my best interests at heart. Extremely knowle More

by lgl8blmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan, Meghan Dwyer
May 25, 2016 -

Smithtown Toyota responded

Thank you for taking the time to leave such a great review of our dealership! We are so glad to know you had a great experience and found our team to be both friendly and helpful. Please let me know if you need anything else from us. Thanks again! Lauren Karakasians, Customer Relations Manager

May 17, 2016

NEW CAR SINCE 1998 I HAVE GONE TO SMITHTOWN TOYOTA 3 DIFFERENT YEARS AND I COULD NOT CLOSE A DEAL WITH THE SALES PEOPLE THERE. THEY LET ME WALK OUT AND I BOUG More

by LARRYM45
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MARK SCHWARTZ
May 23, 2016 -

Smithtown Toyota responded

Larry, thank you for your review and your business! We're so glad to hear that Lou and Mark finally convinced you to buy from us and we hope you are very happy with your new Camry so far! Please let us know if there's anything else you need from us and we look forward to working with you again in the future. Lauren Karakasians, Customer Relations Manager

May 15, 2016

"First time leasing" I read others reviews and have to say the same..unbelievable experience! Friendly Informative I highly recommend the dealership and would suggest a More

by JoAnne8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016 -

Smithtown Toyota responded

Jo-Anne, we sincerely appreciate you taking the time out of your day to leave such a glowing review! It brings us great joy to hear that Lou and team made your experience with us nothing but positive and stress-free. We hope you'll let us know if you need anything at all from us and we look forward to seeing you again soon! Lauren Karakasians, Customer Relations Manager

May 15, 2016

New Car Purchase/finance I highly recommend the dealership and would suggest asking for Lou Bious. Fair, to the point, and thorough. No BS. Staci M did a nice job as well on t More

by mp+dp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016 -

Smithtown Toyota responded

Thank you very much for your informative and positive review! We'll make sure Lou and Staci hear your kind words and know they created a loyal customer! We hope you let us know if we can be of any assistance and we look forward to working with you again in the future! Lauren Karakasians, Customer Relations Manager

May 09, 2016

Bought a used car I can't say enough good things about this dealership and especially Lou Bilous. Lou spent a lot of time showing me various new and used cars. He neve More

by Btc713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2016 -

Smithtown Toyota responded

Thank you for taking the time to share your feedback with us! We truly appreciate your business and kind words and we'll make sure Lou and Guy hear them as well. Feel free to stop by if you need any assistance in the future and enjoy your new car! Lauren Karakasians, Customer Relations Manager

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