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Smithtown Toyota

Smithtown, NY

4.8
1,131 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,131 reviews

July 19, 2016

Highly recommended First new car purchase in 23 years - salesman Tim Payton was knowledgable, conscientous and thorough. Answered all my questions, knew the vehicle in More

by Northport Taco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Payton
Jul 22, 2016 -

Smithtown Toyota responded

Congratulations on your new car! We are thrilled to have been part of such an exciting purchase and will be sure to let Tim know of your kind words as well. Please let us know if you need absolutely anything and thank you for your business! Lauren Karakasians, Customer Relations Manager

July 16, 2016

How car buying should be. I went to two separate Toyota dealerships in the area before stopping by Smithtown Toyota. What a mistake - I should've just gone here 1st. Richard More

by Cholly O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano
Jul 19, 2016 -

Smithtown Toyota responded

Cholly, thank you for your outstanding review! We truly appreciate the kind words about our team members. They are some of the very best and it means so much to us to hear this praise. We strive to make sure all of our customers leave the dealership satisfied and I’m glad we were able to do that for you guys! Please let us know if there’s ever anything we can help you with and we hope you're enjoying your new car! Lauren Karakasians, Customer Relations Manager

July 13, 2016

Best Deal Ever Meghan Dwyer was exceptional. She knew all the features of our Camry and took the time to explain them. Meghan was extremely friendly and went out of More

by irandolph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Jul 15, 2016 -

Smithtown Toyota responded

Thank you very much for taking the time to leave such a glowing review of Meghan! She truly does know her stuff and we'll be sure to pass along your kind words as we'll know she'll be glad to hear you had such a great experience. Please let us know if we can be of any assistance in the future and we look forward to seeing you again soon! Lauren Karakasians, Customer Relations Manager

July 11, 2016

Excellent service Smithtown Toyota made my car buying experience easy. Everyone in the dealership was friendly easy to talk to. I dealt with Sal in sales and Stacey in More

by Apj4591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Ingraselino
Jul 15, 2016 -

Smithtown Toyota responded

Thank you so much for leaving such a great review! We're so happy you found a car that you love and that we were able to help. Sal and Stacey are both such great team members and we'll be sure to pass along your feedback to them as we know they'll be happy to hear it. Please reach out to us if there's anything we can do and we look forward to working with you again soon. Enjoy your new car! Lauren Karakasians, Customer Relations Manager

July 08, 2016

No xxxxxxxx This was my first time leasing a truck and smithtown Toyota made it very easy. I dealt with Sean as my salesman and let me tell u this guy kicked xxx. More

by JimmyJames311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch sirota , Sean Dietz
Jul 11, 2016 -

Smithtown Toyota responded

Jimmy, thank you for taking the time to share your feedback with us - we truly appreciate your business! We'll make sure Sean hears that you had a great experience with him as well. Feel free to stop by if you need any assistance in the future and thanks again! Lauren Karakasians, Customer Relations Manager

July 07, 2016

New automobile purchase This is the second vehicle I have purchased from Smithtown Toyota. The salesman Lou Bilous was very courteous and polite as well as knowledgeable of More

by Environmental Geese Control, Inc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Stacey
Jul 11, 2016 -

Smithtown Toyota responded

Thank you very much for the great feedback. We appreciate you taking the time to share your experience with us! Thank you especially for recognizing Lou, Stacey and all of their hard work. We'll be sure to pass along the kind words! We look forward to working with you again soon and continuing the successful car buying experience. Lauren Karakasians, Customer Relations Manager

July 05, 2016

New car purchase Dealership is comfortable and professional. Staff are knowledgeable, mature helpful and pleasant.I explained what I was looking for and they found it More

by bestbuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Jul 06, 2016 -

Smithtown Toyota responded

Wow, we really appreciate all of your positive feedback about our dealership and staff! We truly strive to provide a welcoming environment and pleasant car buying experience and it's great to hear we succeeded in that. Please reach out if there's anything else we can do for you and we look forward to seeing you again soon! Lauren Karakasians, Customer Relations Manager

July 01, 2016

Excellent experience!! Terrific experience and good price Louis is great. Car prep was awesome too. Will come back for next purchase when lease is up in 3 years More

by Ifusil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
Jul 06, 2016 -

Smithtown Toyota responded

Thank you for your review and especially for your loyalty! We will be more than happy to help you find your next car when your current lease is up. We'll make sure Louis hears your kind words and we hope you're enjoying your new ride! Lauren Karakasians, Customer Relations Manager

June 30, 2016

Toyota Highlander Meghan Dwyer was a real pleasure to work with on our lease. She made the process smooth and seemless. She is very professional as well. I would be com More

by Robert Pickus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan Dwyer
Jul 06, 2016 -

Smithtown Toyota responded

Thank you, Robert, for your amazing review! We'll be sure to pass along your feedback to Meghan and Aman as well. We are so glad we provided you with a pleasant experience and we look forward to seeing you again soon. Thanks again! Lauren Karakasians, Customer Relations Manager

June 26, 2016

Easiest Car Buying Experience Went there on Fathers day to see about a Camry, was the easiest time I ever had buying a car. The sales Lou Bilous was informative, understanding of More

by Big Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2016 -

Smithtown Toyota responded

Jim, thank you so much for this great review of our very own Lou! We'll make sure to pass along your feedback to him as we know he'll be so happy to hear of your 5 star review. We are always here if you need anything at all so please feel free to reach out if you need us. In the meantime, enjoy your new car! Lauren Karakasians, Customer Relations Manager

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