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Smithtown Toyota

Smithtown, NY

4.8
1,131 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,131 reviews

September 11, 2016

If you do not want to waste your time... As a working mom I did not have time to go to many dealerships to fight for a fair price. I called Smithtown Toyota and spoke to Keith. He gave me a q More

by miaalex04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Sep 13, 2016 -

Smithtown Toyota responded

Thank you for taking the time to share your feedback with us! We always strive to provide personable and excellent customer service and are pleased to hear we did just that with you. Thank you again for the review and business. Enjoy your new car! Lauren Karakasians, Customer Relations Manager

September 10, 2016

Excellent service! Ben was extremely helpful, and provided top notch service from the time I entered the dealership, to the time I left in my truck. I would recommend th More

by Joe L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Zimmet
Sep 13, 2016 -

Smithtown Toyota responded

Joe, thank you for your great review! We're happy to hear you had a great experience with our Ben and we'll be sure to pass along the kind words. Thank you for coming in to see us and we look forward to servicing your truck again in the future! Lauren Karakasians, Customer Relations Manager

September 09, 2016

Listened to my needs. Having been blessed to be able to purchase several cars for my family at Smithtown Toyota, I did not hesitate to return. As my previous salesperson re More

by Madre20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Sep 13, 2016 -

Smithtown Toyota responded

We are so glad to hear you had a great experience and enjoyed working with Meghan so much! She truly is a gem and we're lucky to have her. Thank you for choosing us again, we are happy to have you as a part of the Smithtown Toyota family! Lauren Karakasians, Customer Relations Manager

September 08, 2016

Awesome Experience! My sales rep, Meghan, was awesome! She was very knowledgeable & knew what I wanted and helped me get it. Everyone was so friendly and helpful. I have More

by mpsqt04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Sep 09, 2016 -

Smithtown Toyota responded

We are so happy to hear you had a wonderful experience with Meghan and love our dealership so much that you're willing to go out of your way to get here! We appreciate your loyalty and business more than you know. Please reach out if you need anything and we'll see yo soon! Lauren Karakasians, Customer Relations Manager

September 08, 2016

Great experience Overall I had a great experience trading in a Tundra and purchasing a new one. Keith was very helpful/knowledgeable with all of my questions and I fe More

by Tom 428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Sep 09, 2016 -

Smithtown Toyota responded

Thank you for taking the time to provide such great feedback, Tom! We will pass the kudos along to Keith and the rest of the team. We thank you for being a Smithtown Toyota customer, and we hope you to see you again soon! Lauren Karakasians, Customer Relations Manager

September 08, 2016

Fantastic Experience Meghan Dwyer was a great and knowedgeable salesperson who helped me get the car I wanted. She said that they wanted her to make a movie of the dashbo More

by Floyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Sep 09, 2016 -

Smithtown Toyota responded

We are happy you had such a positive experience with us, Floyd! Don't hesitate to call us if you ever need anything at all. Be safe on the road! Lauren Karakasians, Customer Relations Manager

September 08, 2016

A Visit with Louis Louis B. was great and he made our whole experience wonderful! He was very knowledgeable and spent a lot of time with us. It didn't feel like we wer More

by DAN A.
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2016 -

Smithtown Toyota responded

Thank you for your wonderful review, Dan! We're so happy to hear you had a great experience with Lou and team. Welcome to the Smithtown Toyota family! We hope you enjoy your new ride. Lauren Karakasians, Customer Relations Manager

September 05, 2016

Excellent experience! Definately reccomend I went into Smithtown Toyota looking to lease a car for a reasonable price. Louis Bilous was excellent and very helpful. He did not try to pressure us More

by Ann Marie Crea
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2016 -

Smithtown Toyota responded

Ann Marie, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service and are grateful you picked up on that. Thank you for your business and drive safe! Lauren Karakasians, Customer Relations Manager

September 04, 2016

Meghan Dwyer was wonderful! Meghan Dwyer was so easy to work with. We had such a good experience buying our Sienna that we immediately recommended her to my parents. They too wer More

by Love my Sienna!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Sep 09, 2016 -

Smithtown Toyota responded

Thank you for taking the time to provide such great feedback! We will pass the kudos along to Meghan and the rest of the team. We thank you and your parents for being Smithtown Toyota customers, and we hope you enjoy your new Sienna! Lauren Karakasians, Customer Relations Manager

September 04, 2016

A pleasant informative pressure free car buying experience. This is the second vehicle I have purchased from Ben Zimmet at Smithtown Toyota. I have had an incredible car buying experience both times and would More

by Robert Koke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Zimmet
Sep 09, 2016 -

Smithtown Toyota responded

We are happy you had such a positive experience with us again, Robert! We're always here to provide exceptional service at a great value -- we look forward to working with you for years to come! Lauren Karakasians, Customer Relations Manager

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