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Smithtown Toyota

Smithtown, NY

4.8
1,131 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,131 reviews

October 06, 2016

Love my new Corolla Keith Williams and the entire staff at Smithtown Toyota made the car buying experience pleasurable and very easy. Keith is very knowledgeable and took More

by chdambro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Oct 07, 2016 -

Smithtown Toyota responded

Thank you very much for the great feedback. We appreciate you taking the time to share your experience! Thank you especially for recognizing Keith. We hope to see you again soon! Lauren Karakasians, Customer Relations Manager

October 04, 2016

Bought Toyota Prius Everyone at Toyota was pleasant, professional, knowledgeable and courteous. They were not overbearing like some dealerships. Amani Singh was my salesm More

by Eileen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark & Mitch
Oct 05, 2016 -

Smithtown Toyota responded

Eileen, thank you for taking the time to share your feedback with us! We always strive to provide personable and excellent customer service here at Smithtown Toyota. Thank you again for the review and enjoy your new Prius! Lauren Karakasians, Customer Relations Manager

October 02, 2016

My new toyota rav4 Mr .Bilous was helping me and my husband to get my new Toyota. This was my second car from this dealer. I bought my first Toyota runner in 2004 and I More

by teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr.Sirota
Oct 05, 2016 -

Smithtown Toyota responded

Tesea, thank you so much for your review! We hope you are enjoying your new Toyota! Thank you for coming back to see us and being a loyal member of the Smithtown Toyota family! Lauren Karakasians, Customer Relations Manager

October 01, 2016

Purchase of new RAV4 2017 I picked up my new 2017 RAV4 this morning. Everything went smoothly as this was my first time purchasing a car on my own. There was never any high p More

by lovetotravel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2016 -

Smithtown Toyota responded

Thank you for your great review! We're happy to hear you had a great experience with our sales team during your first car purchase. Please let us know if there's anything else we can do and thank you for coming in to see us! Lauren Karakasians, Customer Relations Manager

September 30, 2016

FLAWLESS My experience at Smithtown Toyota was flawless. We came in, got a great deal, and picked up a sparkling new fabulous Prius two days later. Couldn't More

by Happy Prius Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Payton
Oct 05, 2016 -

Smithtown Toyota responded

Thank you for your wonderful review! We're so happy to hear you had a great experience. Welcome to the Smithtown family! We hope you enjoy your new Toyota! Lauren Karakasians, Customer Relations Manager

September 30, 2016

They Made It All SO Easy..Excellent Service With A Smile!!! I left Smithtown Toyota today with a great deal on a 2016 Corolla and the transaction was smooth as could be. Both Ben Zimmet and Diego Rivas were he More

by Crusin' In My Corolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivas, Ben Zimmet
Oct 05, 2016 -

Smithtown Toyota responded

We're so pleased to hear that you recently had an outstanding experience with Ben, Diego and our dealership as a whole! Here at Smithtown Toyota, we strive for greatness in each and every realm. If you have any bumps down the road, we'll be there for you! Enjoy your new Corolla! Lauren Karakasians, Customer Relations Manager

September 29, 2016

Great EXPERIENCE !!!!!!! Keith Williams, was very helpful, with our purchase of our 2017 Camry.lt went very smoothly, no problems. Keith, went through everything about the car More

by Happy Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Oct 05, 2016 -

Smithtown Toyota responded

We are happy you found Smithtown Toyota and Keith so helpful! Hope you're enjoying your vehicle, and as always, drive safe! Lauren Karakasians, Customer Relations Manager

September 29, 2016

Outstanding service Recently purchased my second 4runner from this dealership and second time dealing with Lou. The time Lou takes to go over everything is wonderful. H More

by raisles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2016 -

Smithtown Toyota responded

We are happy you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Enjoy your new 4Runner! Lauren Karakasians, Customer Relations Manager

September 28, 2016

Maryann's 4Runner We needed to replace our Honda Civic Si with a good 4WD vehicle that was an automatic vs standard transmission. As our search evolved we determined th More

by Bill T 0265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schwartz and Jeff Brat, Keith Williams
Oct 05, 2016 -

Smithtown Toyota responded

We truly appreciate your business and stellar 5-star review, Bill. It's customers like you that make it all worth it on our end. Keith, Jeff and Mark are a big part of our family here at Smithtown Toyota and we'll be sure to pass along these kind words in their direction. Please let us know if you need anything at all moving forward—that's what we're here for! Lauren Karakasians, Customer Relations Manager

September 28, 2016

Bill's 4Runner Based on a great experience leasing a 2016 4Runner Premium with Smithtown Toyota we decided to trade in our 2010 Jeep for a second 2016 4Runer Premium More

by Bill T 0265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone and Mitch Sirota, Keith Williams
Oct 05, 2016 -

Smithtown Toyota responded

Thank you again for your kind words, Bill! We sincerely thank you for your business and hope to continue serving you for many years to come. Enjoy your new 4Runner! Lauren Karakasians, Customer Relations Manager

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