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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

March 23, 2018

A great experience Had a great experience at Smithtown Toyota. Salesman Been Zimmet was awesome and everything was handled just as it was described. Will definitely bu More

by John Zaniello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Zimmet
Mar 23, 2018 -

Smithtown Toyota responded

John, thanks so much for the wonderful 5-star review! We appreciate your business and hope to see you back here again the next time you're in need. All the best for now! Lauren Karakasians, Customer Relations Manager

March 15, 2018

Don't go anywhere else! My husband and I have been buying from Smithtown Toyota for over 7 years now. We have leased 3 cars and now purchased a new Sequoia. Every purchase More

by Keira R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Varandas
Mar 19, 2018 -

Smithtown Toyota responded

Thanks so much for this wonderful 5-star review, Keira! It's customers like you who make it all worth it for us. We hope to see you again soon! Lauren Karakasians, Customer Relations Manager

March 02, 2018

Love our new Camary Working with Trish was a great experience. She was knowledgeable and understood what we needed in a car,while staying within our budget. Trish went o More

by Mirage115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2018 -

Smithtown Toyota responded

Valued Customer, thanks so much for the 5-star review of Trish and our dealership as a whole! It's customers like you that make it all worth it for us. All the best for now! Lauren Karakasians, Customer Relations Manager

March 01, 2018

Great Primary reason for using Smithtown Toyota is my experience in dealing with salesman Chris Malerba. He's knowledgable, friendly, and easy going. If yo More

by rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malerba
Mar 02, 2018 -

Smithtown Toyota responded

Rich, thank you for the wonderful review of Chris and Smithtown as a whole! We appreciate your business and hope to see you again in the future! Lauren Karakasians, Customer Relations Manager

February 26, 2018

Great Experience This is the second time I purchased. a vehicle at Smithtown Toyota with the same sales person Sean Dietz which I will always deal with him because of More

by Minnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dietz
Feb 26, 2018 -

Smithtown Toyota responded

Minnie, thank you so much for the wonderful 5-star review! We'll be sure to pass along your kind words to Sean. Have a great day and we hope to see you again soon! Lauren Karakasians, Customer Relations Manager

February 15, 2018

Preliminary review of the Toyota RAV4. Excellent experience. I've "bought" about 10 cars in my life time (not counting leasing); and I can honestly say it was my best experience EVER. More

by Mike Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 16, 2018 -

Smithtown Toyota responded

Mike, thanks so much for the exceptional review of our dealership. We're sorry to hear you did not end up making a purchase with us, but we hope to see you again some time in the future! Lauren Karakasians, Customer Relations Manager

February 10, 2018

Excellent! Louis Bilous was very helpful and knowledgeable during the whole process of obtaining our leased Toyota RAV. He answered all our questions. Set up our More

by Lanze, J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Smithtown Toyota responded

Valued customer, thank you for the great 5-star review of Louis! We hope you enjoy your new RAV4 and let us know if we can be of any further assistance down the road. All the best for now! Lauren Karakasians, Customer Relations Manager

February 02, 2018

Previous customer long ago ... glad I returned As a previous Toyota buyer in 1982 and 1991 from this dealership, I am impressed by the reputation and professional salesmanship demonstrated recently More

by Phil
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. Rivas, Tim Payton
Feb 05, 2018 -

Smithtown Toyota responded

Phil, thanks so much for the wonderful 5-star review of our dealership! Let us know if we can be of any further assistance in the future! Lauren Karakasians, Customer Relations Manager

January 11, 2018

Good Dealer Experience I bought a Prius Prime at Smithtown Toyota and found the experience to be beneficial. My salesman, David Moshinsky, was very helpful. It took a while More

by Andy829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Smithtown Toyota responded

Andy, Thank you for the wonderful review! We're so thankful for great customers like yourself. Let us know if we can be of assistance in the future! Lauren Karakasians, Customer Relations Manager

December 14, 2017

dealership Very friendly and professional. Polite and takes the time to explain everything. I would highly recommend the dealership to others. They gave me a goo More

by top258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Jan 02, 2018 -

Smithtown Toyota responded

Thank you very much for your outstanding review! We appreciate you taking the time to leave us your feedback. Please let us know if there's anything else we can do for you. Thanks again and drive safe! Lauren Karakasians, Customer Relations Manager

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