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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

May 20, 2018

Great customer service, honest salesman Lou Bilous helped me buy my 2017 Prius. I had a great experience from when I walked in the door. Lou was honest, reliable, and caring: he went out of More

by Kelly12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Rivas
May 22, 2018 -

Smithtown Toyota responded

Kelly, thank you so much for the kind words about Lou and our dealership as a whole. It's customers like you who make it all worth it for us. Here's to a great rest of the week and more! Lauren Karakasians, Customer Relations Manager

May 17, 2018

Great experience buying a Prius I recently purchased a 2017 Prius from Smithtown Toyota. I usually dread the car buying experience but Tom Matthews (Sales) and Sean Hanley (Finance More

by srmoser430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Hanley
May 17, 2018 -

Smithtown Toyota responded

Valued Customer, thank you for the wonderful review of Tom, Sean, and our dealership as a whole! Let us know if we can assist with anything else in the future. Lauren Karakasians, Customer Relations Manager

May 12, 2018

Friendly,professional,very good experience I came into dealership for test drive but the salesman I asked for was on vacation,Sean Deitz was kind enough to find a car for me to test drive.I dec More

by Cat lady rescue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dietz, Chris Malerba
May 14, 2018 -

Smithtown Toyota responded

Valued Customer, thank you so much for the wonderful 5-star review of our staff and dealership! We are so glad you had such an enjoyable experience. We hope to see you back here again the next time you're in need. All the best for now, Lauren Karakasians, Customer Relations Manager

April 26, 2018

Top Notch Sale Rep - David Sung Before meeting David Sung, my sales rep, I was very concern about leasing my next new vehicle - 2018 SUV because of my past experiences with other de More

by Lorraine
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
Apr 26, 2018 -

Smithtown Toyota responded

Lorraine, thanks so much for the kind words about David! We'll be sure to pass along your great review to him. The next time you're in need, David and the rest of the Smithtown Toyota team will be here and ready to help! Lauren Karakasians, Customer Relations Manager

April 24, 2018

Confident and reassuring! Over the many years in which I've been bringing my various Toyota cars for servicing, Larisa R. would always "steer-me-in-the-right-direction" in get More

by Ralph3n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larisa Racenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I must not forget to mention Bob G. who has moved-on., Paul Varandas
Apr 24, 2018 -

Smithtown Toyota responded

Ralph, thank you for the wonderful 5-star review here! We're so glad you've been pleased with our dealership and we look forward to seeing you back here in August! Have a great day! Lauren Karakasians, Customer Relations Manager

April 10, 2018

Lou Bilous is the BEST This is our fifth time dealing with Lou at Smithtown Toyota and as usual It was great. He is very knowledgeable and thorough goes over every aspect of More

by acandreva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Williams
Apr 11, 2018 -

Smithtown Toyota responded

Valued Customer, thank you for this wonderful review of Lou and our dealership as a whole! We're thrilled you've had such great experiences with us and we look forward to continuing to serve you however we can in the future! All the best for now, Lauren Karakasians, Customer Relations Manager

April 05, 2018

Great help from David Sung Got a 2018 Toyota Sienna from David Sung with great pleasure. He had been very helpful! Highly recommended to anyone want a new car in the area. More

by will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
Apr 06, 2018 -

Smithtown Toyota responded

Will, thank you so much for the great 5-star review of our dealership! We'll be sure to pass along your kind words to David. All the best for now! Lauren Karakasians, Customer Relations Manager

April 03, 2018

Happy Experience! Thoughtful, considerate, gets to know customer; always pleasant, even the man running the car wash. And you can't best the service department; they li More

by Happy2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Smithtown Toyota responded

Valed Customer, thank you for the wonderful 5-star review of our dealership! We appreciate your business and hope to see you again soon! Lauren Karakasians, Customer Relations Manager

March 29, 2018

Excellent experience. David Sung was very knowledgeable, courteous, friendly and did not pressure me at all in attempting to make a sale. I would highly recommend him. More

by bart123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung, David Sung
Mar 29, 2018 -

Smithtown Toyota responded

Valued Customer, thank you so much for the wonderful 5-star review! We hope you'll come back and see us again soon! Lauren Karakasians, Customer Relations Manager

March 29, 2018

Awesome salesman This is our first time at Smithtown Toyota and it was a great experience. Our salesman David Sung was great. He was patient, knowlegable, and not push More

by Thomas Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego (finance manager), David Sung
Mar 29, 2018 -

Smithtown Toyota responded

Thomas, thank you for the 5-star review of David, Diego and our dealership as a whole! Let us know if we can be of any further assistance down the road. Lauren Karakasians, Customer Relations Manager

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