Smithtown Toyota

Best car dealer ive ever dealt with From the warm greeting right when i walked in to the very knowledgable salepeople the total experience was amazing. There was no pressure from the sal From the warm greeting right when i walked in to the very knowledgable salepeople the total experience was amazing. There was no pressure from the salesman they didnt circle around lime sharks like most places. And there were no surprises what they said was what it was they even had an insurance guy there that got me a better rate than my existing policy even the management was right out in the open not hiding in the back room i would recommend if your looking for a new toyota this is the place to go More

Trish Shea I had the best car dealership experience I ever had with any other dealership. Trish had all the answers and was very knowledgeable. I was totally I had the best car dealership experience I ever had with any other dealership. Trish had all the answers and was very knowledgeable. I was totally pleased with her professionalism and knowledge. I would not hesitate to go to her or to send anyone else to her. More

Awful never again I went to Smithtown Toyota in hopes of returning my Toyota Corolla early. I was told this would be a smooth process, boy was I wrong. Tim gave me ridi I went to Smithtown Toyota in hopes of returning my Toyota Corolla early. I was told this would be a smooth process, boy was I wrong. Tim gave me ridiculously high numbers claiming I was liable for that due to my “high mileage.” I called Toyota Corporate and I actually had no mileage penalties since I was under the 36k total mileage mark when I went to return my lease. He tried to deceive me into thinking I would be penalized for going over 12k miles per YEAR. He also stated there was no such thing as discounts or waivers even though this is clearly a lie and usually to the dealers’ discretion. Do you think I’m stupid? Was not willing to work with me at all. Initially claimed he might very well be able to buy out my lease; upon looking at it (it’s in good condition with no significant marks), said “it’s not worth it and there’s not a need for Corollas.” Why wouldn’t you say that to begin with? He also tried to persuade me to finance my existing Corolla although I told him again and again this is not financially feasible for me as I am going back to school. Awful experience that I am sad to say I put myself and my dad through. Luckily I did not stay stuck with them. I got ten times better of a deal at another dealership and the vehicle is much higher quality than that of Toyota. Never going back. More

Trish Shea Trish was totally professional while we discussed the RAV4. She asked questions concerning my needs and was looking out for my best interests. She was Trish was totally professional while we discussed the RAV4. She asked questions concerning my needs and was looking out for my best interests. She was a pleasure to deal with and I would highly recommend dealing with her. Paul was also a big help in my decision. I've leased cars from Paul over the past 12 years & was very happy that he received a well deserved promotion. More

Very professional, very helpful, positive experience I’ve just purchased a new Toyota Highlander from David Sung at Smithtown Toyota. I am extremely pleased with his professionalism, knowledge of all the I’ve just purchased a new Toyota Highlander from David Sung at Smithtown Toyota. I am extremely pleased with his professionalism, knowledge of all the Toyota products and his unpressurized willingness to assist in any way possible. I did visit two other Toyota dealers (one on Long Island, one in New Jersey), and David easily stood out as the best of the bunch. It is a pleasure to work with someone who is articulate, quick with accurate information (no guessing, no, “I think so.”) and no B.S.. If you’re in the market for a Toyota, you’d do well to pay him a visit. More

Professional, courteous, and patient! Sean is the main reason we return to Smithtown Toyota. He has always been very knowledgeable and helpful with our decision making, and we have always Sean is the main reason we return to Smithtown Toyota. He has always been very knowledgeable and helpful with our decision making, and we have always trusted his advice. My husband and I plan to deal with Sean for all our future purchases! More

Like no other Great service.... Great staff.... Great experience!! Notified 10 dealerships on Long Island.... Smithtown Toyota hands down had the best price with Great service.... Great staff.... Great experience!! Notified 10 dealerships on Long Island.... Smithtown Toyota hands down had the best price without all the nonsense......no running credit, no hassle about giving me a legit price via email and straight up no BS. The price they quoted was the price i paid! PERIOD!! Sean Dietz was the salesmen...... definitely buy from him again!!!! More

Didn't Take Me Seriously Was interested in leading a Prius or Prius C - possibly a Yaris if it was a major price difference, was asked if I "actually knew what I wanted" and w Was interested in leading a Prius or Prius C - possibly a Yaris if it was a major price difference, was asked if I "actually knew what I wanted" and was not shown any cars or offered to test drive. Decided to leave because I was not being taken seriously and leased a Kia Niro just a couple of hours later. More

Lou Bilous is very knowledgeable and helpful! Lou Bilous helped me with the purchase of my 2018 Toyota Camry Hybrid. From the moment I met him, he listened to what I was looking for. There were no Lou Bilous helped me with the purchase of my 2018 Toyota Camry Hybrid. From the moment I met him, he listened to what I was looking for. There were no pressure tactics or games, and he worked with me to get what I wanted. When discussing the car I wanted, Lou was very knowledgeable about the various features offered in the car and his feedback was very helpful in allowing me to make my decision. I took a test drive of the car I wanted and Lou went through all the features of the car. Already having owned a hybrid, I was comfortable with the car, but Lou put me at ease with all the new technological features available in the vehicle. After I finalized my purchase, Keith Williams, the Finance Manger was also very helpful and guided me through deciding on my purchasing options. Again, there were no pressure tactics with regard to any additional coverages that can be purchased, and when I did decide on the additional coverage that I felt was necessary, Keith worked with me to get me what I needed, and not the most expensive coverage. Overall, I felt that the dealership itself was very friendly and allowed the customer to make their decisions. A friend of mine referred me there, and I can see why this dealership generates trust and repeat business from its customers. I highly recommend this dealership, and especially working with Lou Bilous and Keith Williams. More