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Smithtown Toyota
Smithtown, NY
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
May 25, 2020
Thanks to my sales rep Dave of smithtown toyota for helping with my new 2020 RAV4 lease .. this is my third lease with Toyota Nicole helping with my new 2020 RAV4 lease .. this is my third lease with Toyota Nicole More
by nicole196823
May 21, 2020
Very happy with my experience today. My salesman, Tim, was excellent. He was very good at explaining everything and making sure I left with the car I wanted. Would recommend to everyone! And the finance g was excellent. He was very good at explaining everything and making sure I left with the car I wanted. Would recommend to everyone! And the finance guy ( sorry, forgot his name) was great too. Fast and efficient. Was hesitant to get a new car due to bad feelings from previous dealership. They really made it an enjoyable experience. Thanks again! More
by jennifer.a.lee127
Employees Worked With
Tim Payton
March 24, 2020
Lou Bilous This was my second vehicle purchase at Smithtown Toyota. Working with Lou Bilous was such a pleasure. Knowledgeable, courteous, responsive, and no pre This was my second vehicle purchase at Smithtown Toyota. Working with Lou Bilous was such a pleasure. Knowledgeable, courteous, responsive, and no pressure made for a great experience. Larry Dobkowski More
by Dobbs
March 10, 2020
Lou Bilous Lou Bilous is a great representative of your Dealership. All my years in buying cars Lou stands out truly exceptional in the way he has dealt with Lou Bilous is a great representative of your Dealership. All my years in buying cars Lou stands out truly exceptional in the way he has dealt with us! Les Korobow More
by DriveSafe007
Employees Worked With
February 29, 2020
Sales and Service Sold me a car that was sitting on the lot for SIX months even after I told them I didn't want a leftover! The service department needs to be taught h Sold me a car that was sitting on the lot for SIX months even after I told them I didn't want a leftover! The service department needs to be taught how to deal with customers! More
by papazecca
February 21, 2020
We want to thank David Sung for his help and explaining everything to us with so much patience and professionalism. We love the customer service in general but working with David was a great experience fo everything to us with so much patience and professionalism. We love the customer service in general but working with David was a great experience for us. More
by Eduardoslawncare
Employees Worked With
David Sung
February 19, 2020
Excellent sales representative. Trish made us feel comfortable and welcome. We don’t really enjoy car shop but Trish made it a breeze. There was no heavy sales pitch, no confusing double talk. comfortable and welcome. We don’t really enjoy car shop but Trish made it a breeze. There was no heavy sales pitch, no confusing double talk. More
by Gfd99
Employees Worked With
February 12, 2020
Trish is an excellent sales lady and a very nice person. My husband bought his Toyota 4 runner last month. We are happy and satisfied how she treated us. This week we bought another Toyota RAV4. We are from My husband bought his Toyota 4 runner last month. We are happy and satisfied how she treated us. This week we bought another Toyota RAV4. We are from Yonkers and it’s 1 1/2 hrs drive to Smithtown. We didn’t mind because we know that we have the best sales lady Trish and we know she will treat us well. She went above and beyond to help us. Trish is highly recommended to family and friends. She’s an asset to the company. More
by Nancy
February 06, 2020
Wonderful Service Experience I really wanted to write this review about Larisa Racenis, Asst. Service Mgr., at Smithtown Toyota. I came to this dealership to have my car servi I really wanted to write this review about Larisa Racenis, Asst. Service Mgr., at Smithtown Toyota. I came to this dealership to have my car serviced and I must say the welcome I received from Larisa was very warm and gracious. She was so kind and helpful and extended herself to make sure I received top quality service. Larisa made me feel very valued and I felt confident that my experience there would be a satisfying one. I am looking forward to referring other people to this dealership. Larisa makes Smithtown Toyota a very nice place to do business with. Respectfully, Bonnie R. More
by Bonnie R
Employees Worked With
January 19, 2020
Customer Review Jillian was a pleasure to work with. She is a very knowledgeable salesperson. She made us feel very comfortable and with no pressure she guided us th Jillian was a pleasure to work with. She is a very knowledgeable salesperson. She made us feel very comfortable and with no pressure she guided us through a successful purchase. We are very happy with our new Camry and will definitely work with her and the Smithtown Toyota team again in the future. More
by kimmia112
Employees Worked With
Jillian Arthus
