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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

September 12, 2020

Great Salesman. Zero pressure. Very knowledgeable. It could be a very stressful experience but David made it easy. We could not be happier with David. More

by edcarlson68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
September 09, 2020

I called looking for a Rav4 XLE and got Dave M. I appreciated his honesty, knowledge and lack of saleperson jargon. He told me he wouldn't be in but I should see Tom M. I got there and the car they More

by dumpnoodle
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dietz
Sep 22, 2020 -

Smithtown Toyota responded

Thank you for the wonderful 5-star review of Sean, Tom and Dave and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

September 01, 2020

The poor rating is specifically for salesperson Mike Demera. He gave mis-information, lied, and failed to reply to repeated requests for explanation. He will cheat to trap you. The worst car salesperson More

by nomore
Recommend Dealer
No
Employees Worked With
Mike Demera
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

These guys made it happen. They were great to work with. They are the best at what they do. They promised me it would work out and it did. I'm very grateful because I got the car I wanted. More

by Mnjramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dietz
Sep 08, 2020 -

Smithtown Toyota responded

Thank you for the wonderful 5-star review of Lou and Sean and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

August 13, 2020

Purchase of my Toyota Truck I have been a customer of Smithtown Toyota’s Sales consultant David Sung since February 2020. I had ordered a 2020 Tacoma as a special order. Unfort More

by abrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
Aug 20, 2020 -

Smithtown Toyota responded

Thank you for the wonderful 5-star review of David and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

August 09, 2020

David Sung at Smithtown Toyota + Costco for the win! I joined Costco as I had heard their buying program gave you the best price without the hassle. Still it took me a week and 6 dealerships and about 1 More

by lisaabelsonrabinowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
Aug 20, 2020 -

Smithtown Toyota responded

Thank you for the wonderful 5-star review of David and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

August 09, 2020

Lou Bilous. Lou Bilous is amazing. Friendly, personable; I highly recommend him. Smithtown Toyota has their act together. It is a well run business. I can't sa More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Smithtown Toyota responded

Thank you for the wonderful 5-star review of Lou and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

July 30, 2020

David made our car buying process fast, smooth and easy. He was very courteous and patient. David answered all of our questions. and we never once felt pressured or like we were just a number. He worked wit More

by Danaz5878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
Jul 30, 2020 -

Smithtown Toyota responded

Thank you for the wonderful 5-star review of David and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

July 27, 2020

David Sung was outstanding to work with. He actually made it an enjoyable experience. I highly recommend him. I've always dreaded having to buy/lease a new car More

by psmith142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
Jul 30, 2020 -

Smithtown Toyota responded

Thank you for the wonderful 5-star review of David and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

July 16, 2020

July 2020 purchase We have a Dodge, Ford, Chevy, Nissan, and 3 Toyotas. When it came time to buy another car, we considered another Toyota. There are five Toyota dealers More

by Rob S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dietz
Jul 22, 2020 -

Smithtown Toyota responded

Rob, thank you for the wonderful 5-star review of Lou and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

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