Smithtown Toyota
Smithtown, NY
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
Great Salesman. Zero pressure. Very knowledgeable. It could be a very stressful experience but David made it easy. We could not be happier with David. could be a very stressful experience but David made it easy. We could not be happier with David. More
I called looking for a Rav4 XLE and got Dave M. I appreciated his honesty, knowledge and lack of saleperson jargon. He told me he wouldn't be in but I should see Tom M. I got there and the car they appreciated his honesty, knowledge and lack of saleperson jargon. He told me he wouldn't be in but I should see Tom M. I got there and the car they said they had "was just sold." I'll admit, I was skeptical. Had I just been lured in there with a fake car? I'm a pretty good judge of character, and believed what Tom said. He had another similar Rav4 coming in soon, so I put a deposit on that one. When I arrived to pick up my car, another salesperson who was getting coffee made polite small talk and asked me if I wanted coffee. Dave helped me and got me out of there as soon as possible. I went to Sean, who sold me an extended warranty and was knowledgeable and quick also. Even though Dave got off work at 5pm, he stayed well past then to show me all the new technology I would have had no clue on how to use or set up. I bought my last Toyota from them in 2012. Although I comparison priced with Oakdale, again, no comparison with sale people in my experience. I already know I will get my next car at Smithtown as well. (*note - I comparison priced a Honda CRV and while that one had all the bells and whistles for the same price, I don't think I'd get as much on my resale and they purposely excluded a destination charge and some other bull fee, totally $1,300. Smithtown Toyota's only fees were $75 for processing and expected motor vehicle fees) More
The poor rating is specifically for salesperson Mike Demera. He gave mis-information, lied, and failed to reply to repeated requests for explanation. He will cheat to trap you. The worst car salesperson Demera. He gave mis-information, lied, and failed to reply to repeated requests for explanation. He will cheat to trap you. The worst car salesperson ever! He does not deserve one star. More
These guys made it happen. They were great to work with. They are the best at what they do. They promised me it would work out and it did. I'm very grateful because I got the car I wanted. They are the best at what they do. They promised me it would work out and it did. I'm very grateful because I got the car I wanted. More
Purchase of my Toyota Truck I have been a customer of Smithtown Toyota’s Sales consultant David Sung since February 2020. I had ordered a 2020 Tacoma as a special order. Unfort I have been a customer of Smithtown Toyota’s Sales consultant David Sung since February 2020. I had ordered a 2020 Tacoma as a special order. Unfortunately the pandemic hit and closed the factories for quite a while. David continued to do everything in his power to fill my order and communicated with me throughout the process. He was finally able to fill my order recently through much effort on his part. David is an excellent sales consultant and Smithtown Toyota is lucky to have him on staff. He is very professional and has been throughout the process. He continues to follow up with me after the sale. I would highly recommend, based on my experience, to request David Sung and visit Smithtown Toyota. More
David Sung at Smithtown Toyota + Costco for the win! I joined Costco as I had heard their buying program gave you the best price without the hassle. Still it took me a week and 6 dealerships and about 1 I joined Costco as I had heard their buying program gave you the best price without the hassle. Still it took me a week and 6 dealerships and about 15 calls with noise in the background and no information before I connected with David. After that the experience was top notch from start to finish. David Sung is a professional's professional, and I ran a sales organization for 25 years. He knows his product, he is responsive, available and professional. I hate buying a car, I held onto my last one for 13 years. David made this into a good experience, we love our new car. He also delivered in time for me to give my old car to my daughter which is something we needed to do. More
Lou Bilous. Lou Bilous is amazing. Friendly, personable; I highly recommend him. Smithtown Toyota has their act together. It is a well run business. I can't sa Lou Bilous is amazing. Friendly, personable; I highly recommend him. Smithtown Toyota has their act together. It is a well run business. I can't say enough about Lou Bilous. He's awesome. More
David made our car buying process fast, smooth and easy. He was very courteous and patient. David answered all of our questions. and we never once felt pressured or like we were just a number. He worked wit He was very courteous and patient. David answered all of our questions. and we never once felt pressured or like we were just a number. He worked with the budget we had and made sure we got the car that not only suited our needs but was the car we wanted. Truly can’t say enough. We are so happy that we went to Smithtown toyota. Thank you David for making our car buying process easy and effortless. More
David Sung was outstanding to work with. He actually made it an enjoyable experience. I highly recommend him. I've always dreaded having to buy/lease a new car was outstanding to work with. He actually made it an enjoyable experience. I highly recommend him. I've always dreaded having to buy/lease a new car due to the games that get played. This was my first Toyota purchase and again, David was great. More
July 2020 purchase We have a Dodge, Ford, Chevy, Nissan, and 3 Toyotas. When it came time to buy another car, we considered another Toyota. There are five Toyota dealers We have a Dodge, Ford, Chevy, Nissan, and 3 Toyotas. When it came time to buy another car, we considered another Toyota. There are five Toyota dealers local to us in Suffolk. One of our current Toyos was a preowned from Smithtown, Very happy with the entire process from test drive and tire kicking to taking it home. This was a new purchase. I would gladly and comfortably recommend this dealership to anybody - new or used - as both my experiences here were very positive. Thank you, Lou. More