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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

November 11, 2020

This is our second purchase from Smithtown Toyota and we wouldnt go anywhere else. Our sales rep both times, Lou Bilous is an absolute pleasure to work with. He found us the car we needed quickly. He is pro More

by Jeyce DeClue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Smithtown Toyota responded

Thank you for leaving us this great review, Jeyce. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, Lauren Karakasians | customer.relations@smithtowntoyota.com

November 01, 2020

Louis Bilous is an outstanding professional. He is very informative , courteous, and honest. We had a great experience with Louis. We would definitely recommend Smithtown Toyota. More

by Jamie S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Smithtown Toyota responded

Jamie, we loved reading this review! Happy customers are our aim, and it appears Louis really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Kind regards, Lauren Karakasians | customer.relations@smithtowntoyota.com

October 24, 2020

Lou Bilous asked the right questions, was able to find the car we wanted and made the process go smoothly. Diego in finance made the paperwork painless. More

by kkpihome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Smithtown Toyota responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

October 22, 2020

i enjoyed working with Tom and Deigo. I will be back YESSS Yes YES VESYES yesyesyes yes yes yes yes yes yes yesyes yes ys More

by jackherr679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dietz
Oct 23, 2020 -

Smithtown Toyota responded

Jack, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Lauren Karakasians | customer.relations@smithtowntoyota.com

October 22, 2020

Smithtown Toyota is the best dealership on Long Island. Working with Jillian Arthus in Sales and Sean Dietz in Finance was a pleasure! Highly recommend! More

by Dave M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dietz, Jillian Arthus
Oct 23, 2020 -

Smithtown Toyota responded

Dave, we are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. All the best, Lauren Karakasians | customer.relations@smithtowntoyota.com

October 03, 2020

Jillian Arthur’s was very helpful, informative and friendly. If anyone Is looking for a Toyota I would recommend going to see Jillian at Smithtown Toyota . More

by Bamsem5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego, Jillian Arthus
Oct 12, 2020 -

Smithtown Toyota responded

Thank you for the wonderful review of Jillian and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

October 03, 2020

Lou Bilous made my experience of buying a new care a very pleasant one. He went out of his way to find me exactly what I wanted. I would recommend asking for Lou if you are in the market for Toyota. Thank More

by Debbie D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Smithtown Toyota responded

Thank you for the wonderful 5-star review of Lou and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

September 22, 2020

Mike demera is the Best !!!!!!This is my second car from him I love my RAV4 I had CH-R before but I need it something bigger . So I stop by to get something from parts department but I bought a car that d More

by Banu Ozcan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Smithtown Toyota responded

Thank you for the wonderful 5-star review of Mike and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

September 21, 2020

Throughout the 9 years I have dealt with Anthony, always be pleasureable and he always made sure my needs and wants in a car were met. More

by victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone, Sean Dietz
Sep 22, 2020 -

Smithtown Toyota responded

Thank you for the wonderful 5-star review of Anthony and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

September 13, 2020

I have been in contact with Anthony about trading in my 2018 Camry SE lease and getting another. I was thousands of miles over my mileage with a few months left on my lease. Anthony was able to buy back my More

by Ria0814
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
Sep 22, 2020 -

Smithtown Toyota responded

Thank you for the wonderful 5-star review of Anthony and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

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