Back

Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Contact Dealership

360 Middle Country Rd

Smithtown, NY

11787

Directions

By Type

Showing 1,146 reviews

May 02, 2021

I just leased my first Toyota and I’am so happy😊Tom Matthew’s was my salesman and he is so patient and nice. He didn’t try to force me into anything. I told him what I wanted and he explained everythi More

by KarenBilotto
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 30, 2021

I have dealt with Smithtown Toyota for many years. I have bought and/or leased 7 cars from them. I have always found them to be professional, reliable and always deliver on their promises. Our salesperson More

by Mel51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seamus Carey
May 03, 2021 -

Smithtown Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 29, 2021

We have bought or leased 3 cars from Smithtown Toyota and Trish has always made the experience simply and enjoyable. She is knowledgeable, professional and always aims to understand our needs and not sell u More

by Andy DuJat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Smithtown Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 27, 2021

Less than a Month ago, my wife and I went in knowing what we wanted and we got even more than expected. We want to give a huge Thank You too Sean Dietz and Tom Matthews. We will never forget about the experi More

by Irvin D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dietz
Apr 28, 2021 -

Smithtown Toyota responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 24, 2021

Tom was wonderful. He was straight forward and no nonsense. He was very calm and took the stress out of the deal. We will definitely be back! More

by DRS
Recommend Dealer
Yes
Employees Worked With
Apr 26, 2021 -

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 22, 2021

After searching for an affordable Lease plan for a Toyota Highlander Hybrid, and after a very unfavorable experience at Huntington Toyota, I decided to try my luck at Smithtown Toyota. There were several cho More

by Jackson
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Smithtown Toyota responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 14, 2021

I went to trade in my lease and get a new one. Sean and Fritz made it easy, simple and affordable. This my 3rd lease from this dealership. I wouldn't go anywhere else. All the salespeople, finance and prep More

by toomey4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Kahler, Sean Dietz
Apr 16, 2021 -

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 13, 2021

Trish was friendly, professional and knowledgeable. She went beyond cooperative setting up both my wife's Apple phone and my android phone in both of our cars. Made sure we had everything setup in the car More

by JPC7419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dietz
Apr 14, 2021 -

Smithtown Toyota responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 11, 2021

I have purchased 3 cars from this dealer mainly because their straightforward pricing with no additional hidden charges after you agree on a price along with getting a fair deal. More

by AL
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Smithtown Toyota responded

Thank you for this amazing review, AL! We really appreciate your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 08, 2021

This is the 2nd time I've gotten a car at Smithtown Toyota and my 2nd time working with Trish Shea. We returned to Smithtown Toyota specifically to work with Trish, she is an absolute delight...it feel More

by mnowtv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Miller
Apr 09, 2021 -

Smithtown Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

...
30
...