Back

Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Contact Dealership

360 Middle Country Rd

Smithtown, NY

11787

Directions

By Type

Showing 1,146 reviews

May 16, 2021

Staff was pleasant, no one was pushy. Our salesman David made sure we were comfortable and answered any and all questions. Craig in finance spent time with us go oil ng over all the paperwork. More

by Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig miller
May 17, 2021 -

Smithtown Toyota responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 16, 2021

Just took delivery on a 2021 Prius with salesperson Tom Matthews. This was - by far - the most seamless process I have experienced in the purchasing any automobile. The team (including Craig Miller) was ve More

by Jim Sartori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Miller
May 17, 2021 -

Smithtown Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 14, 2021

The people in Smithtown Toyota were very courteous and pleasant to work with. Our salesman Tim Payton was very helpful, patient, and knowledgeable. He answered all of our questions about our new rav4. I More

by pampam57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Miller, Tim Payton
May 14, 2021 -

Smithtown Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 11, 2021

For the third consecutive lease of a Rav4 at Smithtown Toyota we were assisted by the very professional Lou Bilous. Lou Bilous worked out a great lease price and even added an OEM tow bar installed by More

by Anna of Mt Sinai
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Smithtown Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 10, 2021

I have purchased my last three SUV'S from Lou Bilous and would highly recommend him to others. He is extremely knowledgeable and fair but most importantly never makes you feel pressured. A true asset to Smi More

by BORGIJAM
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Smithtown Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 07, 2021

I recently purchased a Toyota Corolla . The salesman Louis Bilous was very knowledgeable and answered all questions . He was very courteous and willing to spend as much time as I needed . More

by leccese7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Smithtown Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 04, 2021

Working with David Sung for the second time at Smithtown Toyota was an absolute pleasure. David is extremely knowledgeable in the car industry, very patient, detailed oriented, upfront, honest and not push More

by Lorraine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
May 05, 2021 -

Smithtown Toyota responded

Thank you for leaving us this great review, Lorraine. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 03, 2021

We had a 3:00 appointment to finalize the purchase of my new Tacoma, but stopped in around 11:30 to ask a couple of questions. Lou was very helpful and even got the ball running on the paper work for the pu More

by seamus otoole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dietz
May 03, 2021 -

Smithtown Toyota responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

May 03, 2021

We recently purchased our first Toyota vehicle, a Rav4 Prime, with the expeditious, attentive, and excellent salesman service of Fritz Kahler of Smithtown Toyota. He knew the many features, packages avail More

by nova7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Kahler
May 03, 2021 -

Smithtown Toyota responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new Rav4 Prime! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

May 03, 2021

I highly recommend the toyota smithtown and the car salesman, David Sung! It’s my first time financing a car and he was so good and well detailed on explaining everything. He is not pushy! I really lov More

by cindy.nombrado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
May 05, 2021 -

Smithtown Toyota responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

...
29
...