Smithtown Toyota

Very friendly. My salesman was Seamus and he was able to get me the exact car I wanted. He was persistent and in constant contact with me to update me on the status of where in the process we were with the get me the exact car I wanted. He was persistent and in constant contact with me to update me on the status of where in the process we were with the car. He was professional and honest. I know that I will have a terrific relationship with this dealership thanks to him and the great team I had met along the way. Thanks to all More

I put a deposit on a Sienna in late April and was given a contract which include $1,500 rebate. The delivery on the car was very delayed so in May I checked with Fritz to make sure that the $1,500 rebate wou contract which include $1,500 rebate. The delivery on the car was very delayed so in May I checked with Fritz to make sure that the $1,500 rebate would still apply regardless of the delivery date (the contract did not indicate anything differently). He confirmed this. However, now that the car is here, I am being told that I will only receive at $500 rebate (the current rebate at time of delivery). Fritz has apologized, telling me that he did not know this would be the case. Given that the contract does not stipulate that the rebate can change, and given the reassurance I was given early, I am quite unhappy that Smithtown Toyota is not honoring the original $1,500 rebate. Unfortunately, I have no choice at this point but to accept this reduction since I need a car (we have a baby coming next week!). Very disappointed. I should say, I did find Fritz relatively responsive through the last two and a half months, though he unfortunately was not very accurate in his estimate of 2-3 weeks for the car to arrive and was misinformed when he assured me of the rebate. I don't know if he is to be blamed for this lack of knowledge or if he too was, in turn, misinformed from his managers. Either way, I am out an addition $1,000. More

Lou let me know that a white RAV4 was on its way and let me know as soon as it was delivered. There was no shadiness in pricing with either Lou or Sean in the finance office. They were both honest, ethical me know as soon as it was delivered. There was no shadiness in pricing with either Lou or Sean in the finance office. They were both honest, ethical and didn’t try to slip in any hidden charges or fees. It was refreshing to deal with them and I highly recommend them both! More

My experience with Fritz was exceptional. He took the time to build rapport and understand my needs, and wasn’t trying to push anything on me. In an industry that gets a bad rap in regards to the individ time to build rapport and understand my needs, and wasn’t trying to push anything on me. In an industry that gets a bad rap in regards to the individuals who work within it, Fritz stood above and proved the stereotype dead wrong. I would recommend anyone and everyone visit Fritz at Smithtown Toyota for their vehicle needs. They will walk away with a car and a friend as well. More

Great Dealership. They were professional and accommodating. They kept me updated on the arrival of my vehicle. Pick-up process was seamless! High recommend Smithtown Toyota. accommodating. They kept me updated on the arrival of my vehicle. Pick-up process was seamless! High recommend Smithtown Toyota. More

Regarding my experience of purchasing a RAV4 Prime SE on 6-22-2021: Your sales person Mr. David Sung acted with impeccable professionalism. He was astute, efficiently communicative, forthright and honorabl 6-22-2021: Your sales person Mr. David Sung acted with impeccable professionalism. He was astute, efficiently communicative, forthright and honorable. His presentation of the product, negotiation and closing of the sale was clear, straightforward, and efficient. The Toyota organization is indeed fortunate to have him as a representative. Michael W. Mendelson, MD, FCCP. PS: The Prime RAV4 SE is terrific! More

I bought a new Toyota this month, Louis Bilous was the Sale Associate that helped me through this process. I would highly recommend him. Thank you Louis, we appreciate your service. Sale Associate that helped me through this process. I would highly recommend him. Thank you Louis, we appreciate your service. More

Had a truly amazing experience with Lou Bilous in getting my brand new Camry AWD. He was friendly, extremely thorough, and an absolute pleasure to work with. I highly recommend him and Smithtown Toyota. my brand new Camry AWD. He was friendly, extremely thorough, and an absolute pleasure to work with. I highly recommend him and Smithtown Toyota. More

Bought my 6th car from Tim Payton .Cannot thank him Bought my 6th car from Tim Payton . Cannot thank him enough for all his help. His knowledge of the car, his understanding of my requirements and his Bought my 6th car from Tim Payton . Cannot thank him enough for all his help. His knowledge of the car, his understanding of my requirements and his attention to detail made the experience a pleasurable one. No surprises, no gimmicks. The transaction was seamless, and once again a completely satisfied customer drove away with a new car and a smile on his face. Thank you Tim. You are a true professional in every sense of the word. More

Smithtown Toyota Rocks it. The entire team are absolute Rock Stars. The years may pass but their service stays the same pure awesomeness!!! Rock Stars. The years may pass but their service stays the same pure awesomeness!!! More