Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Toyota
Smithtown, NY
1,145 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,145 reviews
July 02, 2022
Sean and John were terrific to work with! Fast and responsive, understood my goals, and helped work though an out of state sale. Highly recommend reaching out to them for your needs! Fast and responsive, understood my goals, and helped work though an out of state sale. Highly recommend reaching out to them for your needs! More
by Goslins
June 17, 2022
This is the second time we bought a new car with Mike Bourne. After buying our first car with Mike we sought him out for our second car, and will continue to use Mike for any future purchases. He is kn Bourne. After buying our first car with Mike we sought him out for our second car, and will continue to use Mike for any future purchases. He is knowledgeable, courteous, and did a terrific job every step of the way. We highly recommend Mike to anyone looking to purchase a car. He’s a great asset to Smithtown Toyota and the dealer is lucky to have him. More
by Happy Camper
June 16, 2022
The salesman fritz was great. He went above and beyond for me. Would definitely come back to get a car from him He went above and beyond for me. Would definitely come back to get a car from him More
by Georgeduerr
June 09, 2022
Fritz was a very honest knowledgeable and helpful salesman. He was able to help me with finding a new vehicle and answer all of my car questions and lease concerns for the next three years of driving salesman. He was able to help me with finding a new vehicle and answer all of my car questions and lease concerns for the next three years of driving my new corrolla. I am very excited about starting this new chapter of my life with the new car and I would absolutely come back to Smithtown Toyota to work with Fritz anytime in the near future and lease new vehicles every 3 years. I will definitely recommend Fritz and the dealership to family and friends purchasing new cars in the future. A very big thank you to Fritz and to the dealership! Paula Mule’ More
by SportyPaula
Employees Worked With
Diego , Fritz Kahler
June 08, 2022
I had a great experience at Smithtown Toyota! Everyone was very easy to work with and it was overall an easy and enjoyable experience. Fritz was very knowledgeable and personable. He was great to Everyone was very easy to work with and it was overall an easy and enjoyable experience. Fritz was very knowledgeable and personable. He was great to work with and the reason I leased a car that day instead of waiting. I would definitely work with him again for any future sales! More
by faithhaleyy
Employees Worked With
Fritz Kahler
June 01, 2022
The lease on my Toyota Tacoma was coming up and the people at Smithtown Toyota, specifically Trish, were great to work with on getting me what I wanted next. I highly recommend everyone to go there and people at Smithtown Toyota, specifically Trish, were great to work with on getting me what I wanted next. I highly recommend everyone to go there and see Trish. PS: The firm handshake gave me the reassurance that I was dealing with a great salesperson. More
by GWSikes
Employees Worked With
May 31, 2022
I would like to express my sincere thanks to the service department at Smithtown Toyota and especially Larisa Racenis . She was so professional and worked with the warranty department to repair my air condi department at Smithtown Toyota and especially Larisa Racenis . She was so professional and worked with the warranty department to repair my air conditioner in a timely fashion. She kept my informed throughout the repair. I absolutely love my 2015 Rav 4. I highly recommend Smithtown Toyota. More
by maggiemcg58
Employees Worked With
May 28, 2022
Purchased three vehicles from smith town Toyota, felt every purchase was a fair price and handled extremely well by dealership every purchase was a fair price and handled extremely well by dealership More
by Mcbldr
Employees Worked With
May 28, 2022
Very professional Sales Rep Louis Bilous was very helpful They had the car I was interested in. They had the car I was interested in. More
by bkopfman010158
Employees Worked With
May 22, 2022
Our saleswoman Jill was a pleasure to deal with and got us into our vehicle as quickly as she could. Our finance guy Craig worked hard to find us the best rate he could get us and we couldn’t be more pleas us into our vehicle as quickly as she could. Our finance guy Craig worked hard to find us the best rate he could get us and we couldn’t be more pleased. More
by mwrathmann
Employees Worked With
Jillian Arthus
