Smithtown Toyota

Eric Monforte was great. He never pushed us or forced us to make a decision like most salesman. He gave us our time and space when we needed to talk privately. He treated us the way people should treat each to make a decision like most salesman. He gave us our time and space when we needed to talk privately. He treated us the way people should treat each other. I would highly recommend this dealership. More

Loius was very helpful and kind took every minute to explain how the car work very helpful and kind. He took every resourse to get me the price and car i was wishing for. He got all the bells and wistle explain how the car work very helpful and kind. He took every resourse to get me the price and car i was wishing for. He got all the bells and wistles in the car i recieved. Love my new 2011 camry. More

I called with a car and price in mind, Carolyn called me back with the price and an invitation to come drive the Avalon. I signed on the spot and was treated very well. All promises were kept and the back with the price and an invitation to come drive the Avalon. I signed on the spot and was treated very well. All promises were kept and the service was excellent! was treated very well. All promises were kept and the service was excellent! was treated very well. All promises were kept and the service was excellent! was treated very well. All promises were kept and the service was excellent! More

In the past I have always found myself in a defensive mood when dealing with car salesman but with James I found myself more at ease. He has excellant people skills and never felt I had to do battle with mood when dealing with car salesman but with James I found myself more at ease. He has excellant people skills and never felt I had to do battle with him. We negociated a fare deal and he stuck by all he had promised. I would definitley send some one looking for a car to him More

I have recently purchased a 2009 Toyota Camry from Smithtown Toyota's pre-owned department. The experience completely changed my perception of purchasing a used car. From the time I walked into the de Smithtown Toyota's pre-owned department. The experience completely changed my perception of purchasing a used car. From the time I walked into the dealership to the time I took my vehicle home, I was treated courteously and professionally. My salesman Scott Preston was extremely knowledgable and took the time to ensure that I was making a well informed purchase decision. I could not be happier with the overall experience. Smithtown Toyota and Scott have truly earned a customer for life. Thank You, Christina C More

To begin with I could not properly express the level of professionalism, honesty, knowledge and genuine friendliness that my husband and I received from everyone at Smithtown Toyota but specifically from S professionalism, honesty, knowledge and genuine friendliness that my husband and I received from everyone at Smithtown Toyota but specifically from Scott Preston. In the world of buying cars and just gerneally if in a world of "poor service" Scott Preston was a breath of fresh air. When buying cars in the past I've dreaded the length of time I sit at the dealership. This was a speedy process that was infomrative and pleasant from start to finish. Scott Preston and his collegues should be commended for a job well done and an atmosphere not typical of a car dealership! Hence, I've given the dealership all "fives" in my rating. My parents also bought a car from Scott Preston and they were certainly right to insist I go see him! More

This is my 3rd car purchase dealing with Brian Smith. He has been very helpful and knowledgeable throughout the whole car buying experience. I have always recommended him to family and friends for their ca has been very helpful and knowledgeable throughout the whole car buying experience. I have always recommended him to family and friends for their car needs. I would definately see him again. More

We have purchased two cars from this dealership and found salesman Steve Gaynor helpful, professional, courteous and a pleasure to do business with on both occasions. We would recommend him to anyone interes salesman Steve Gaynor helpful, professional, courteous and a pleasure to do business with on both occasions. We would recommend him to anyone interested in purchasing a Scion and would use this dealership again when we need another car. More

Rushed to get the car out the door only 2 hours after the sale was made . It was dirty and the so-called certification was no more than an oil change and an exterior car wash. The vehicle was left on empty w sale was made . It was dirty and the so-called certification was no more than an oil change and an exterior car wash. The vehicle was left on empty with the gas light on. He gave a voucher to me when it was in for service to correct the other issues and told me to go fill it up. A good salesman would have had it done for the customer. The inside was filthy and the mats were disgusting. He promised new mats but of course when it came time to get them, he said he would take them out of another used one that came in. Typical used car sales b.s. I had to take it back twice to get it detailed and scratches fixed. After they take your money, you are a pest to them. My BMW service experience was so much better. I now know why people pay more for a car like that, they treat you like a customer. The car came with wheel locks...but no key...awesome! **UPDATE** 09/24/2010 Brian Smith called from used car sales to talk to me about my concerns. He apologized and expained that this is unacceptable customer relations. He promised to order the mats for me and give me a few oil changes too. All I wanted was a clean vehicle with gas in it, with the keys to the wheel locks and the mats that I was promised in the deal. I am not looking for anything for free, just what was agreed upon. I understand that the salesman wants to sell as many cars as he can but in my opinion, that is no way to treat a customer who paid almost 24,000 dollars for a car. I will change my review when the mats are delivered because I understand that all salesman do not relfect this dishonest one. **Update** 9/27/2010.. Mats were delivered as promised...wheel locks given...car detailed...and a few oil changes to make nice nice. I met Brian and he apologized...my salesman Timeo didn't even look at me when he saw me. So in the end I am happy with my car so far..the service department is run well and the used car manager has made a bad buying experience better. I can't make one bad salesman represent the entire dealership. I never should have took delivery of the car until it really ready to go out the door. Lesson learned. More

Working with Brian was a pleasure.The staff is friendly and not high pressure. My wife wanted a Yukon Denali not more than two years old. After describing what color and options we wanted Brian was able to and not high pressure. My wife wanted a Yukon Denali not more than two years old. After describing what color and options we wanted Brian was able to find the exact vehicle. We purchased a 2009 Yukon Denali with only 17,000 miles. This Yukon is in "like new" condition, my wife is thrilled! This is the second vehicle we have purchased from Smithtown Toyota. Both times we got a great price but more importantly we got a great vehicle. Thanks Brian More