Smithtown Toyota

I was looking online to buy a Toyota Solara convertible when I found one at Smithtown Toyota. I called up and spoke with Rich and he told about the car. It was Red with a black top..just what I was looking when I found one at Smithtown Toyota. I called up and spoke with Rich and he told about the car. It was Red with a black top..just what I was looking for. We're very fussy about used cars having lots of dings and scratches. Rich went over the car and said that there were no dings but one scratch that he would get fixed. So we drove from Queens to Smithtown to see the car. It was just what I wanted. But the paint had water spots all over the car. He assured us that they would be able to polish them out. So we bought the car. The next day when we went to pick up the car the scratch was fixed but the car still had the water spots all over it. The car never was polished. Rich told us that he would make sure that the detailer would polish the car. He called us the next day and told us the car came out great so we went to pick it up. The car looked amazing and Rich was true to his word and made things right. We LOVE the car. It was a pleasure dealing with Smithtown Toyota and I would definitely buy another car from this dealership. More

UPDATE: After having some initial issues with this dealership and sales staff, Mr. Alex Bruno was the manager who did take the time to provide his assistance and prompt response to my refund request. dealership and sales staff, Mr. Alex Bruno was the manager who did take the time to provide his assistance and prompt response to my refund request. For various reasons (none of which are reflective of the dealership in any way!), I was able to find the vehicle I was looking for closer to my home. Mr. Bruno was instrumental in ensuring that my refund was applied as promised, as well as offering his assistance should I require vehicle servicing or parts in the near future. Kudos to Mr. Bruno and Smithtown Toyota for their professionalism after our unfortunate misunderstanding. As a result, I would recommend them for any Toyota needs that you might have. More

I called Rich out of the blue ,from out of state ,looking for a truck he was advertising.Not only did he candidly answer my rather pointed questions ,but responded in good humour to my rather direct style.A for a truck he was advertising.Not only did he candidly answer my rather pointed questions ,but responded in good humour to my rather direct style.A little push/pull on price ballpark and it was agreed that I'd make the 2 hr trip down from CT that saturday and with a promise he wouldn't sell it before I got there.It would be cleaned/prepped and ready to drive off assuming I could pay for it.Neither of us fool around.I got there,got a hot cup of joe,a 5 minute test ride,10 minutes to deal,an hour to finalize the paperwork and registration.All this on a Saturday morning with DMV closing at noon.Love my truck Rich.2007 Tacoma X-runner.Call it my mid-life crisis,my little red wagon.Smithtown toyota will get you one too. More

This was by far the best dealership I have ever worked with. The easiest car I have ever bought and the customer service is outstanding! I already have an appointment for a 6 month check up and my oil c with. The easiest car I have ever bought and the customer service is outstanding! I already have an appointment for a 6 month check up and my oil changes and tire rotations and basic maintenance is FREE for the first 6 months...can't beat that! I have already recommended this dealership and will continue to do so in the future. I would buy another car from them for sure. Thanks! More

Very friendly and easy to work with staff.Knew everything about the corolla i was leasing and was not down our backs when we were shopping. The dealership was very clean and all the staff members were welcom about the corolla i was leasing and was not down our backs when we were shopping. The dealership was very clean and all the staff members were welcoming and knowledgeable. I would go back to this dealership. More

Last evening, after a long exasperating day of interacting with car salespeople, I decided to visit Smithtown Toyota, in Smithtown, NY. A lovely receptionist paged Ben, she offered me a coffee o interacting with car salespeople, I decided to visit Smithtown Toyota, in Smithtown, NY. A lovely receptionist paged Ben, she offered me a coffee or tee, but Ben came over quickly.] I said to Ben, "Look it's been a day of people purposely giving me the incorrect information" , on a Prius III 2011 with Navigation. Of course, it all centered around the price that another dealer at put in writing (she was 20 miles further). We were walking towards his desk still. When we sat down at his desk he looked at the price. Said that he thinks it can be done. Said the two colors. I choose blue. He walked to his manager and came in a minute. YES SIgned paperwork. And 15 minutes later. I was on my way home. I would pick the new car up on the text day. Today. End More

Excellent customer service. They were very patient in explaining everything and going over even the most simple of items. They were very friendly and knowledgable. Their prices were the best anywhere. explaining everything and going over even the most simple of items. They were very friendly and knowledgable. Their prices were the best anywhere. I would highly recommend paying them a visit. More

This was my first time going to Smithtown Toyota and it was a pleasure! As soon as I walked thru the doors to the dealership I was greeted by Brianna, one of the receptionists, who is a sweetheart and made was a pleasure! As soon as I walked thru the doors to the dealership I was greeted by Brianna, one of the receptionists, who is a sweetheart and made me feel so welcome! In the past I had gone to Competition Toyota of Middle Island and dealt with Mitch Sirota in the Finance Dept. who is wonderful and I wanted to deal with him again, that was my reason for coming to Smithtown Toyota. My salesman was Dennis Grieco and was also a pleasure to work with! More

This is the second car I have purchased from this dealership in the past 3 years, the third in my immediate family and this dealership never disapoints! They went above and beyond all my expectation dealership in the past 3 years, the third in my immediate family and this dealership never disapoints! They went above and beyond all my expectations and made this experience painless and even better than the last! I could not have asked for more from them. I highly recomend them to anyone buying a new or used car that wants a painless, headache free experience! More

THIS IS THE BEST DEALER ON LONG ISLAND!!!!!!! My delivery was on time and they went above and beyond to make me happy. I would recommend Smithtown Toyota to everyone I know. They gave me so many choices and was on time and they went above and beyond to make me happy. I would recommend Smithtown Toyota to everyone I know. They gave me so many choices and took the time to listen. The Finance manager explained every detail of my financing and I was also able to obtain a long lasting, affordable warranty. I'm very satisfied with this experience. More