Smithtown Toyota

I would highly recommend this dealership and their employees Alex Bruno, Lou Bilous, and Jay Liardi. There was no BS, no three card monte, no gorilla room, everything was delivered as promised! I woul employees Alex Bruno, Lou Bilous, and Jay Liardi. There was no BS, no three card monte, no gorilla room, everything was delivered as promised! I would highly recommend these professionals! More

I want to thank Mitch and Louis for the personal service they provided. They truly went above and beyond in helping me find my new 2012 Sienna. We were able to do everything in one day and there was no need they provided. They truly went above and beyond in helping me find my new 2012 Sienna. We were able to do everything in one day and there was no need to haggle - They offered me the best price right from the start. They listened to my needs and delivered what they promised. I want to thank them and the people at SMITHTOWM TOYOTA for making the process smooth and stress free. More

I got my new car from this dealer on Oct. 17. The price is reasonable (without feeling be pushed or went through hard price negotiation etc.). The sale man is very friendly, very informative, and very help is reasonable (without feeling be pushed or went through hard price negotiation etc.). The sale man is very friendly, very informative, and very helpful with good suggestions and detailed info. The whole purchase experience is good. More

I have gotten all of my cars from Toyota of Smithtown for the last 18 years now and this is by far the best experience ever. I needed a bigger car and had a trade in but not much money to spend so I went to the last 18 years now and this is by far the best experience ever. I needed a bigger car and had a trade in but not much money to spend so I went to Smithtown and met with Hector after speaking with him on the phone and dicussing with him what my dilema was and he took great care of me.I was able to find just what I needed at just the right price and he was super from start to finish. He went above and beyond in making sure that I was happy and in return I have been spreading the word about the great service I got and how Toyota has many used cars to choose from if you can not afford new. So I just want to say to all keep up the good work and I will continue to always buy my cars at Smithtown Toyota,Thanks much truly Carmen Whitfield. More

We bought a pre-owned Camry from Smithtown Toyota and are very satisfied with the service from start to end of the deal. The salesperson we dealt with was Mr Richard Milano who was very pleasant, courteous, very satisfied with the service from start to end of the deal. The salesperson we dealt with was Mr Richard Milano who was very pleasant, courteous, patient and was not pushy, but allowed us to make our decision at our own pace without presssuring us. Mr. Milano demonstrated complete knowledge of the Toyota line of cars and provided detaill answers to our questions. He was very relaxed and willing to show us various options that would be suitable for what we could afford. He was thorough throughout the process and there were no hiccups and everything went smoothly. Great salesperson and I would highly recommend him to my family and friends. More

In over 40 years of car purchasing, this was absolutely the finest experience of my life.The professionalism in which the people I worked with executed every aspect of this sale was most impressive. With r the finest experience of my life.The professionalism in which the people I worked with executed every aspect of this sale was most impressive. With respect to the five points iterated above, my comments are as follows: 1. Customer Service - from the first contact with these folks I felt like I was the most important customer they ever had. 2. Quality of Work - every aspect and detail of this purchase was handled with extreme competence. 3. Friendliness - everyone I met during this experience was warm and cordial, from the general manager, the new car manager, the used car manager, the sales people and the receptionist. When I say the sales people, I mean all the sales people at the dealership, not just the gentleman that sold my vehicle to me. 4. Overall Experience - I have never had a more satisfying experience in purchasing a vehicle. There was absolutely no stress, haggling, negotiating ad infinitum involved in this process. This dealer, everyone involved,made this a very pleasureable exercise. The way these people present a car deal just proves that buying a new car does not have to be a marathon where the buyer is ultimately worn out. I applaud Smithtown Toyota and would recommend them to everyone I know who is in the market for a Toyota. 5. Price - Obviously, price was a prime component in my considering this dealer. I feel Guy put his best foot forward from the onset, I felt like I was being treated fairly and that was all I wanted. More

Louis was extremely friendly, extremely thorough with his presentation and car delivery, has impeccable product knowledge, loves what he does and enjoys his cars tremendously. Truly a great experience, whic presentation and car delivery, has impeccable product knowledge, loves what he does and enjoys his cars tremendously. Truly a great experience, which I would definitely recommend to friends and relatives. More

Crooked! We negotiated the installation of a DVD player in the car I was purchasing. The next morning I discovered the DVD player was USED. They did not even deny it. They said "we never agreed the DVD in the car I was purchasing. The next morning I discovered the DVD player was USED. They did not even deny it. They said "we never agreed the DVD player would be new". I also explicitly asked the salesman, Rich, if the DVD would be covered under warranty (assuming it was new) and his answer was clearly "yes". Of course, they did not cover the DVD player under warranty. The car I purchased was supposed to be 'certified', however it had huge mechanical defects. The car obviously never even underwent an inspection. I will say, with a lot of prompting and negotiation, the DID deal with the mechanical issues. However, they basically told me on the DVD aspect, "be happy we did so much for you". These guys are sleazy. Stay away. More

My initial intention in going to Smithtown Toyota was to price a new Avalon then visit other dealerships for a comparison. I knew what my price should be and I knew what I wanted in the vehicle. I found the price a new Avalon then visit other dealerships for a comparison. I knew what my price should be and I knew what I wanted in the vehicle. I found the salesman, Louis Bilous, to be extremely knowledgable, courteous and professional. He was able to show me a vehicle that had the features I wanted at a price that I felt comfortable with. More importantly, at no time did I feel that I was being pressured into a purchase. Everything was up front and straight forward. He has changed my view of car salesmen, for the better. My car was spotless upon delivery and Louis went over it in intricate detail for my wife and I. I must say that in the past I have equated buying a new car with a trip to the dentist for a root canal. I drove away from Smithtown Toyota, in a shiney new Avalon, feeling like a million bucks. Thanks guys! MP Lewis More

Salesman friendly ,informative and spent long time with us going over different options. Previous experience with these same dealership, this is the fourth vehicle purchased from theses people us going over different options. Previous experience with these same dealership, this is the fourth vehicle purchased from theses people More