Smithtown Toyota

Lou Bilous is a gentleman whose character comes out clearly in his work. He is very informed, user friendly, flexible and accomodating. He is a very valuable asset and I wish I had someone with his per clearly in his work. He is very informed, user friendly, flexible and accomodating. He is a very valuable asset and I wish I had someone with his personality and ability working with me at my business office. More

The experience was simply amazing. I visited almost all of the dealers in Smithtown looking for the perfect car and by far this was the most friendly, unintimidating, and enjoyable of them all. Don't be of the dealers in Smithtown looking for the perfect car and by far this was the most friendly, unintimidating, and enjoyable of them all. Don't be fooled by the showroom appearance, it means nothing compared to the staff. Everyone I encountered was helpful and enthusiastic. There isn't a pushy stereotypical salesman in the place. When it came time to purchase the vehicle it was as smooth as I could have ever dreamed. I cannot say enough nice things about this dealer and my salesman Tim. If you are interested in a Toyota, run over and see for yourselves. I swear you will not be dissapointed. More

My wife and I were interested in a 2013 Highlander. Louis was friendly,knowledgeable and patient throughout the process. He took us for a test ride in two different trim levels and offered us a competitive p was friendly,knowledgeable and patient throughout the process. He took us for a test ride in two different trim levels and offered us a competitive price immediately. we had been shopping online and had already visited other dealerships and this was the best deal we had found. There was no high pressure sales tatics at any time.After we purchased the car Louis showed us all of the options and gadgets in the car including the navigation/audio system and even paired our cell phone with the blue tooth system. This was an exceptional buying experience and I would recommend Louis and smithtown Toyota to anyone interested in purchasing a toyota! More

Great dealer with no hassle or typical dealer "tricks". They genuinely care about their customers, and offer great customer service, with honest and fair deals. "tricks". They genuinely care about their customers, and offer great customer service, with honest and fair deals. More

I have brought from this dealer before ! Always happy with sales & service dept. My girlfriend brought a new car last month from the same salesperson that's what made me go back to him. with sales & service dept. My girlfriend brought a new car last month from the same salesperson that's what made me go back to him. More

We needed a new car because my wife had just had a bad accident with her car and I was driving her back and forth to work. Smithtown Toyota had the Highlander we were interested in and Louis Bilous was ve accident with her car and I was driving her back and forth to work. Smithtown Toyota had the Highlander we were interested in and Louis Bilous was very friendly and allowed us to check that the 4 cylinder Highlander was adequate for our driving style. Louis went over every detail about the workings of all the controls with my wife after we purchased the car and was very patient in explaining the electronics to both of us. More

I was compelled to buy a new car after the flooding from Superstorm Sandy destroyed my home and auto. A resident of Freeport, I initially searched in my local area, where, regrettably, all the salesmen I en Superstorm Sandy destroyed my home and auto. A resident of Freeport, I initially searched in my local area, where, regrettably, all the salesmen I encountered personified some of the worst stereotypes. Several actually told me to take a deal (for something on the lot at its listed price) or leave it since need in the aftermath of the catastrophe outweighed demand, apparently leaving dealerships with the leverage to exploit a bad situation. On my Mom's recommendation, I called Smithtown Toyota. I was connected with Tim Payton, who made my purchase experience a pure delight, a reflection of his charming personality. If I realize that putting his clients at ease and making everyone feel special should be part of his job, my previous encounters made me even more thankful that he treated me with such friendly consideration. Knowledgeable, thorough, quick and proficient, Tim provided exemplary individualized attention within the full complement of resources of an industry leader Tim made the business of purchasing my new car under duress a pleasure. With transportation an obvious issue, we conducted the entire transaction by phone, fax and email. I wanted a Blue Ribbon Prius V III, and, although Smithtown did not have one in stock, he assured me that he would get me the model, color and package I wanted within a couple days at a fair price; and he delivered on his word. We did not meet until I picked up the car, and he was every bit the gentleman I had perceived. This was the easiest car transaction I have ever negotiated. I am excited to have a car again -- one that I really want...and NEED. Beyond the appeal of his good humor, the personal and professional integrity reflected in the quality of Tim's customer service is a characeristic that will retain and build clientele. Thank you so much. More

The dealership was a pleasant surprise and all buying experience was excellent. I have requested online quotes from 4 dealerships and Smithtown Toyota was the only one that didn't try to play any games a experience was excellent. I have requested online quotes from 4 dealerships and Smithtown Toyota was the only one that didn't try to play any games and gave a reasonable quote. All people with whom I interacted were excellent - Liz Skiba (handled my internet inquiry and answered all questions prior to the visit to the dealership), Lou Bilous (a sales representative at the dealership), and Mitch (financial manager). Lou was very straightforward, knowledgeable about the car, didn't try to make things up, no BS whatsoever. He spent a lot of time with us, even after the sale was done, explaining the car features and setting us up. Regarding the price, the dealership is also good - right off the bat they offered a fair price. It was still more than I was ready to pay, but not by much. Since I was flexible about car color and options, they could meet my price. I think, at a hard sell dealership, I could have negotiated the price a few dollars lower, but it's just not worth it - anyhow, the price we've got was good and stress free purchasing experience was even better. More

Mr. Lou Bilous was excellent at helping us pick out our new Tacoma Pick Up Truck. He is extremely knowledged with products and was also understanding of our personal needs as a customer. He helped in every new Tacoma Pick Up Truck. He is extremely knowledged with products and was also understanding of our personal needs as a customer. He helped in every way but never made us feel pressure . Great experience with a great sales person.Also hte personal touch we received from the service group was just outstanding.Ken Sheridan assisted in the prep of the vehicle and although the shop was very busy he made sure we were completely satisfied with the condition of the truck before we drove off the lot. Great job . This dealer is very lucky to have you two gentlemen on their team.. More

Have been buying cars from Lou for many years. So have all my friends and relatives!! In short, Lou is the best. Gives his customers the "Bottom Line". We drove 60 miles to buy a car from Lou. Yes, I all my friends and relatives!! In short, Lou is the best. Gives his customers the "Bottom Line". We drove 60 miles to buy a car from Lou. Yes, I would drive more!!!! Louie makes buying a new car easy. I guarantee, once a customer, always a customer. More