Smithtown Nissan

Overall great experience. I would recommend this dealership to friends and family. I had a lot of frustration dealing with Ford and BMW of smithtown. I did not have this frustration at Smithtown dealership to friends and family. I had a lot of frustration dealing with Ford and BMW of smithtown. I did not have this frustration at Smithtown Nissan. They helped reach my pricing demand and had great customer service. More

The reason I gave an overall excellent rating is because Smithtown Nissan is an overall excellent dealership. The employees are very friendly and also very educated. They answer all the questions I have a Smithtown Nissan is an overall excellent dealership. The employees are very friendly and also very educated. They answer all the questions I have and also show me the different parts of the car that needs work. It feels like I'm apart of a family whenever I bring m car for service at Smithtown Nissan. The employees are very laid back. I recommend this dealership to everyone. More

I did not have an issue with John Buscetta or the service provided. My issue lies with one of the sales person/manager (with mustache/beard/slightly grey. I purchased a 2010 from Smithtown Nissan and noticed provided. My issue lies with one of the sales person/manager (with mustache/beard/slightly grey. I purchased a 2010 from Smithtown Nissan and noticed in 2011 (a year later) the First Aid (band aids, etc.) kit in the back tailgate was not there. I had it for my 2008 Pathfinder. I proceeded to explain to the sales rep what I noticed and asked what could be done to get the one. He and another sales rep said the Pathfinder never had it since the 2005 redesign of the Pathfinder. I noted that was an incorrect statement since my 2008 Pathfinder came with it. The one sales rep instead of being friendly and explain there was nothing he could do (which I would have excepted) started talking to me with an attitude and said it’s a year later and I quote "how do I know you bought the car here?" I said my name is in your database. Then he said "how does he know I’m telling the truth and maybe I lost it". Basically with that last statement he's attacking my integrity and calling me a liar. And on top of that he just finished saying the Pathfinder didn't come with that kit since 2005. I kept calm and I explained I only noticed it was missing only because I went to retrieve a band aide for my daughter and that's when I noticed. He just had that look in his eyes and shrugged his shoulder like he didn't care and said there’s nothing he could do. As I said earlier I would have accepted an explanation the kit is no longer provided but it should have been done in a totally different manner. So, with this bad experience (although small) I will probably go elsewhere for my service and would not recommend someone to buy a car/truck from Smithtown Nissan. It shows lack of people skills from the sales department (especially since they are the first line when someone comes into the show room). More

Great job. Well versed and knowledgeable. Have bought 3 cars from this dealership along with our son and his wife buying also. Tom Rubio runs a fantastic dealership that is second to none. I would highly cars from this dealership along with our son and his wife buying also. Tom Rubio runs a fantastic dealership that is second to none. I would highly recommend Smithtown Nissan to anyone searching for an auto, truck or SUV. Amanda was superb. More

Both from the sales side (Rob) and the finance side (Chris), this dealership is very customer friendly and knowledgable about the product. Rob took extra time to walk me through the features of the Z (Chris), this dealership is very customer friendly and knowledgable about the product. Rob took extra time to walk me through the features of the Z and worked the best deal possible. I would highly recommend the daler and Rob to friends looking for a new car More

the purchase of my new vehicle was easy and explained in full. he made this ordeal one to remember not regret. I would recommend anyone looking to buy or lease a new vehicle contact mr. urso. he definite full. he made this ordeal one to remember not regret. I would recommend anyone looking to buy or lease a new vehicle contact mr. urso. he definitely knows his job and was very patient with all my questions. More

Rob Tarnowski was my salesperson, he was friendly and knowledgeable of the vehicle i was looking to purchase. Chris in finance made the financing process pleasureable. Rob did an excellant job of going o knowledgeable of the vehicle i was looking to purchase. Chris in finance made the financing process pleasureable. Rob did an excellant job of going over the vehicle and was able to answer my many questions. More

Individual was patient and not quick to judge me based on my age. Rob also allowed me to test drive a car instead of pushing the finance and number game in my face. I was highly rushed and judged at a differ my age. Rob also allowed me to test drive a car instead of pushing the finance and number game in my face. I was highly rushed and judged at a different dealership that I went to earlier that day. More

My Father-in -law had gone to Jorge and said he was great to deal with. I had dealt with Smithtown Nissan going back a few years and had been dissappointed with my last experience. However based upon my Fath to deal with. I had dealt with Smithtown Nissan going back a few years and had been dissappointed with my last experience. However based upon my Father-in-Laws review I came back. I found Jorge to be more than a sales person. He worked with me to ensure that I was satisfied with every step of the process. He and his Finance manager Joe Grubman made good on every promise they made to me. I am so pleased with this experience I will ensure that anyone I know I refer to Jorge. Not only do I love the Murano I am leasing but the experience was better than any I have had when leasing or purchasing a car More

very helpfull. I didn't feel pressured or rushed. explained everything clearly and offered future help if needed. This is the sixth car I bought from this dealership. All in all I'm very satisfied w explained everything clearly and offered future help if needed. This is the sixth car I bought from this dealership. All in all I'm very satisfied with the vechile and the service Matt and Mr. D'mato were great More