Smithtown Nissan

Working with Mike Critelli and Greg (Manager) when I purchased my 2010 Nissan Frontier (used with 10,000 miles) was overall a positive experience; however there are some things they could have been impr purchased my 2010 Nissan Frontier (used with 10,000 miles) was overall a positive experience; however there are some things they could have been improved upon. I wanted a great deal on the vehicle and they worked with me to get the vehicle down to a great price. They knocked off the $605 transportation fee after a brief discussion about why that charge should be removed. Although we did not trade in our old car, they gave us a good value for the trade in - sight unseen. That was nice. The dealership could have room for improvement. When we were negotiating the price, there was a lot of back and forth between Mike, our salesman, and his managers. Although that is probably a sales strategy, it would be better if the salesperson could have some authority to negotiate without going to management. It is important to note, the back and forth is not necessarily the salesman’s fault, but perhaps a bottleneck between the sale team and management. Also, when we picked up the vehicle, it took about 2 hours to finish the financing paperwork. I would have liked the paperwork to be completed before we got to the dealership. It is important to me NOT to have buyer's remorse when making sizable purchases. I feel I got a great deal and would certainly purchase another vehicle from Nissan of Smithtown (St. James, Long Island, NY). I would be loyal to Mike and Greg if/when I purchase another vehicle because they were flexible and fit my budget. More

Joe answered all my questions honestly. He was very personable and helpful. I stated I didn't want to go back and forth with pricing. He was upfront and we sealed a deal in a short time. personable and helpful. I stated I didn't want to go back and forth with pricing. He was upfront and we sealed a deal in a short time. More

Billy the salsesman was friendly helpful and professional in his presentation in making the sale without pressure. Brian handled the closing and was also friendly and professional, as well as giving me and in his presentation in making the sale without pressure. Brian handled the closing and was also friendly and professional, as well as giving me and my wife helpful information at closing. Ira & Marilyn Siegel More

I felt that Matt Brown was very interseted in what i wanted and found the exact Juke i wanted he was very plesent to deal with he was great & i will tell all my friends & family to go to Matt Brown in s wanted and found the exact Juke i wanted he was very plesent to deal with he was great & i will tell all my friends & family to go to Matt Brown in smithtown ...thank you cynthia More

I have gone to lots of dealerships before and I have to say that Matt Brown is the best salesman I every dealt with. He was very easy to work with. say that Matt Brown is the best salesman I every dealt with. He was very easy to work with. More

Joe Urso & Smithtown Nissan were wonderful. When we arrived to pick up our new lease we were thrilled with our experience. Joe Urso had all of the paperwork ready & the vehicle ready & was so helpful. arrived to pick up our new lease we were thrilled with our experience. Joe Urso had all of the paperwork ready & the vehicle ready & was so helpful. Everything was as he explained. There were no surprises with finance or anything else. We would definetly recommend Joe Urso & Smithtown Nissan to anyone looking for a new or used vehicle. More

My experience with Smithtown Nissan was simply satisfying and to the point. I visited a few dealers before them and had a horrible experience with the Nissan of Manhattan. After that, got in contact with Smi and to the point. I visited a few dealers before them and had a horrible experience with the Nissan of Manhattan. After that, got in contact with Smithtown Nissan over the phone, and without me even needing to come in, I acquired a great price just over the phone. The car was great, their service was great, and their salespeople are not annoyingly pushy as you will typically find in a lot of other dealers. Would do business with again. A++++++++++ rating. More

The sales Professioanl Will Alicea was outstanding. Freindly took the time to explain how the car works. Always let us know that we can call him anytime. Always had a smile on his face. I felt that I w Freindly took the time to explain how the car works. Always let us know that we can call him anytime. Always had a smile on his face. I felt that I was not just another sale. Graet Servie I will recommend my friend to Smithtown Nissan Yours Frank Pelliccione More

This is my second experience dealing with Smithtown,and they were great. They were courteous,respectful, helpful,and they did everything to get me in the car I wanted for a price I could afford,Fantastic they were great. They were courteous,respectful, helpful,and they did everything to get me in the car I wanted for a price I could afford,Fantastic! I want especially to praise the following for their extraordinary assistance. First, Billy Doyle[my salesman] who was informative, knowledgeable, friendly, and commited to helping me get the car I wanted.In addition,he made sure that the people who could make it happen were seen. I want to thank Chris Nesky[Finance]who explained every financial detail patiently and completely, and fine tuned the numbers to get me into my car.He was also exceptional. Finally,Greg Carrion made this all possible as the manager,encouraging his team to work hard to get it done,and was in contact with me the entire time, and couldn't have been more friendly and concerned. More

Great Dealership. Arthur Early was great throughout the whole buying process. He explained everything and took the time to show us all the features about the vehicle we wanted, without the pressure. I wou whole buying process. He explained everything and took the time to show us all the features about the vehicle we wanted, without the pressure. I would definately recommend Arthur Early and Smithtown Nissan to our family and friends. Working with someone who you trust is the key to an excellent buying experience! More