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Smithtown Nissan

St. James, NY

4.8
2,847 Reviews

926 Middle Country Rd

St. James, NY

11780

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2,847 Reviews of Smithtown Nissan

November 11, 2019

Chris James was a pleasure to work with the only reason to not have t6his 5 star is the process it takes once you decide on a car. although this process was faster than some others in the More

by mcrowley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris James
Nov 13, 2019 -

Smithtown Nissan responded

We strive for 100% satisfaction, and thank you for your feedback. We are always searching for new ways to streamline the sales process. We spare no expense in researching new ideas, and we are constantly adding new technology. That said, we are growing! It has been over 50 years in business, and we could not have made it this far without people like you! Again, thank you for your feedback as well as business!!

November 10, 2019

The release of car always has hidden fees. It is always a trying experience when purchasing a new car or releasing a new car. I don't like that you cannot get an exact amount of cost to the cus More

by patty0858
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mitchell
Nov 13, 2019 -

Smithtown Nissan responded

Thank you for your kind informative review. In an attempt to better serve our customers, and improve our delivery process, we are happy to pass along your comments to the management team here at Smithtown Nissan! We truly appreciate your most valuable business, and wish you many years of reliable service in your new Nissan. Please do not hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

November 09, 2019

New Lease Purchase Had a great experience leasing my new car at Smithtown Nissian. My sales person Matty Brown Was provided a warm no pressure experience for myself More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Brown, Andy Lisske
Nov 10, 2019 -

Smithtown Nissan responded

Frank, thanks for your praise and kind comments about our team. We sincerely thank you for your business, the positive review, and look forward to seeing you again soon!

November 06, 2019

Great Experience Had a Honda Accord and wanted something more snazzy and capable in the snow. Went to Smithtown Nissan for an Altima. They had a great selection and I More

by Behappy535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Sawyer, John Cerruto
Nov 07, 2019 -

Smithtown Nissan responded

We're happy you found our staff to be so supportive during your experience here at Smithtown Nissan. We truly thank you for your business and hope you are enjoying your new Nissan Altima! If you're ever in need of more help, please let us know! Have a wonderful day.

November 05, 2019

Great experience Treated with respect and kindness and all options were laid out for leasing a vehicle. No high pressure which I appreciated. I live in Ridge and I tr More

by ddpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alli Rollero, Matt Brown
Nov 06, 2019 -

Smithtown Nissan responded

Thank you so much for the positive review! Reviews like this give us motivation and help us ensure we provide high-quality care. We are so pleased you enjoyed your visit to Smithtown Nissan, and truly thank you, for giving us, the opportunity to earn your most valuable business! Have a wonderful day!!

October 28, 2019

Ali the salesperson was knowledgeable and patient and helped us get the vehicle that fulfilled our checklist . We have now bought 3 cars here and are always treated well. In addition Chris helped us late More

by Mbrozinsky
Recommend Dealer
Yes
Employees Worked With
Ali, Joseph Urso, Chris James
Oct 30, 2019 -

Smithtown Nissan responded

We are very happy to have provided you with such a positive experience! Further, we thank you for your repeat business, and wish you many years of reliable service with your new Nissan. Until the next time we meet, take care!

October 26, 2019

Such A Wonderful Experience!!!! Today I leased a new Rogue at Smithtown Nissan and I cannot say enough how wonderful the experience was all together. A very friendly and experienced More

by GoingRogue80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in the insurance office, Joseph Urso, Bob Mitchell
Oct 29, 2019 -

Smithtown Nissan responded

Thank you so much for leaving us such a wonderful review! We're glad to hear we delivered a great experience and wish you many years of reliable service in your new Nissan! If there's anything further we can do for you, we are happy to help! Best regards.

October 26, 2019

The staff at Smithtown Nissan From inquiry process to the final delivery of my 2019 Nissan Rogue SL AWD the staff at Smithtown Nissan performed to my expectations. I arrived at 9am More

by Jmsaxo27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Urso, Alli Rollero, Keith Kozik, Samantha Klaus
Oct 29, 2019 -

Smithtown Nissan responded

Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you for your business!! Best regards

October 23, 2019

Return customer x 4 We continue to return to this dealer, now, for the fourth time, because of their straightforward, honest approach to selling/leasing cars. We have wor More

by Geri R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mitchell
Oct 29, 2019 -

Smithtown Nissan responded

Hi Geri, thank you for taking the time to leave such a wonderful review for the staff here at Smithtown Nissan. Bob truly does work hard for his clients, and judging by the amount of repeat business as well as the referrals he receives, it certainly shows. We're happy we could meet your expectations and truly thank for your business. Have a wonderful day!

October 23, 2019

He was the best salesperson ever He was so helpful we asked him so many questions he wasnt bored at all he was patienced really nice person we really recommend him easy to deal with r More

by Gokhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiro Nunez Cabrera
Oct 29, 2019 -

Smithtown Nissan responded

Thank you so much for the positive review! Your wonderful feedback and rating mean a lot to us. Our team works hard to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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